[Resolved]  Myntra.com — Refund not issued - Order# 1272069 [protected] - Nestasia set of 5 black ceramic textured bathroom accessories

Myntra has not responded to my multiple emails which I had sent to [email protected] copying the CEO [email protected]. I have called customer care from Myntra app many times and nobody was able to provide a solution. According to them, the order was never returned. The order has been returned along with another order. 2 orders were picked together but I received refund only for 1 order. I did not receive the refund for the broken item which was delivered that way. I even spoke to the Supervisor and explained how frustrated I am following up on this again and again and she gave me an ETA of 26th July. But it never got resolved by then. I have spoken to customer care on multiple days on this number - 080-61561999 . I had made these calls on the following days:- 1st Aug at 1:58pm IST and 1:57pm IST; 30th July at 3:41pm IST and 25th July at 6:55PM IST Orders were picked by Tarun Singh from G-802 SRIRAM GREENFIELD PHASE 2, Bommanahalli, Bidarahalli, Bangalore 560049 address. Tarun Singh's phone number is +91-08217370645. He even confirmed that it was picked by him. I am not sure what more details are to be provided from my end as I have already provided all of these details via email and calls to Myntra. Please look into this asap. I dont want to lose my hard owned money and pay for broken pieces!!! Thank you Ashwini Katke I had made these calls from +91-7353500667 I have provided all possible details