Myntra.com — Regarding my refund of 1499/-

I ordered a kurta on 3rd of July of worth 1499. Firstly my order was not successfully placed but my money was debited from my account. Then again I placed an order which went successful as you can see the message of money debit in the screenshot attached by me. It has been more than one and half month but till now I have not gotten my refund. My money was debited through payzapp and Myntra customer care said that the refund has been transferred in the wallet but I have not gotten refund neither in wallet nor in bank account. I am very upset from the ignorant behaviour of Myntra customer agent. I want immediate solution of my refund.
Soliciting your positive response.

Regards,
Keshav Kumar
Email: [protected]@gmail.com