Myntra.com — return refused starting price, tag missing however price tag was attached in packet not with the sweater

I ordered few products and one of those is renka burgundy sweater @ rs. 990 and with email id [protected]@gmail.com.
The quality is cheap, also thread is coming out from neck, hence i placed the return request. However, executive denied to pick up the product stating price tag is missing.
The tag is intact and price tag is pasted on transparent polybag. I called customer care, they asked to send me pictures of the product and barcode, i sent the same. They took approximate a week and declined my complaint stating the same thing that price tag is missing. The product is as it is the way i had received and it’s just not worth even rs 200. I placed so many prepaid orders with myntra and whenever the return reason is quality i always faced the problem but this time it’s disgusting. I would never place any single order from myntra ever again. The customer service is getting worse. They apply no logic and keep repeating their robotic script. Customer makes the advance payment for the product without checking the original product and this kind of online shopping platform cheats customer’s trust and waste their money. I want this cheap product to be picked up and want my money back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Boult audio curve wireless headphone I am booking Myntra shopping boult curve audio wireless headphone without vibration but now this product is default number one fault this is vibration headphone number 2 to this product is no start Dell headphone I want to to exchange my headphone or not defined my money please I want it is solution tell me e

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information