I ordered 3 products from Myntra: 1 eyeliner (which I did receive) and 2 Tirtir foundations. Out of the two foundations, only one was in the package—the other one was missing. As soon as I noticed, I immediately called customer care to report it. And that’s when the real nightmare began.
The Myntra staff are completely useless. The agents, their supervisors, even their so-called “managers” had no clue how to handle the issue or offer any solution. It’s like they’re trained to just repeat the same scripted nonsense and waste your time.
To make it worse, the delivery driver blatantly lied, saying the remaining product would be delivered in the evening. It never arrived. So either the seller or the delivery guy scammed us, and Myntra just stood by and did nothing. We paid for a product we never got—and Myntra is okay with that?
This is not just poor service. This is blatant fraud. The platform is unreliable, the customer service is pathetic, and the sellers clearly can’t be trusted. Avoid Myntra at all costs unless you want to be scammed and ignored. The shop name is VELY MONKEYS MKT PRIVATE in gurgaon, Haryana Was this information helpful? | 
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