Myntra.com — Wrong product

I placed an order on myntra for the dress
The dress got delivered to me of anther brad and I wanted to return the product as I did not like the quality of the product
Upon requesting for return the pickup agent cam and refused to pickup the dress
I called myntra cxservice they said thati have to cancel the request and raise another request
I did as said, again the pickup agent came and did not pick up my dress
Again I called myntra cx service, they apologised and asked me to wait for 48 hrs.
There was no updaye from the team so post 48 hrs I called up them again, I was told that the return is approvd and they are aranging the pick up agentt for me and asked me to wait for another 24hrs. This has repeatedly for 2-3 times.
Post that an executive told me that the product brand is wrong and I need to share the images of the products. I did share the images, the executive closed that complaint and raised another complaint asking me to share the images again, again I shared the images, after sharing the images its been 10 days there is no update and follow up taken on the complaint
I call the cx care they just say that they are working on the complaint and need to wait for last 24 hrs, 24 hrs are not getting over at all