Myntra.com — Wrong product given, return was approved but no one came to pick up and my return was declined

My name is Richa Kalyani and my contact number is [protected].I purchased a product from Myntra under the Order number[protected]-4502303, which was Blue heaven set of seven liquid non transferable lipsticks. After my order was delivered I found out that i have been given a wrong item. I contacted customer care team and they created a return on my behalf. My return was approved but delivery executive denied my return even though it was approved. And after one single pick up attempt he never showed upon my doorstep. Due to his negligence my return was declined . I again contacted myntra customer care team right away telling them about my problem and how no one came to pick up my return. They assured me that they are going to help but after making me wait for almost a month I came to know that my claim has been declined and myntra is not going to pickup my return and refund my money. I don't think anyone customer deserves this type of behavior and service. I want you to look into this matter as soon as possible. I am attaching the images of the product I ordered along with what I received and invoice. Regards.