Myntra.com — wrong refund

Address:

504216

Dear myntra,

Myntra has just given me the worst online shopping experience ever. I have been shopping online since sometime but these guys picked up product for return and never acknowledged the pickup nor gave any receipt because that's their company policy (Ecom express) and thus there was refund for another item. Instead what i get for an acknowledgement is that your return was declined. But i have all the evidences with me. I placed an order (Order no.[protected]-9523103) at myntra for 4 products. All the 4 items i placed a request for to be returned. I received a message for a pickup of these four products with the details of the pickup boy cheerla manik reddy (Phone no.[protected]). Later on in myntra app you updated the status as reverse order declined. But by that time the pickup boy had already picked up all the 4 items. Further, i have returned the top wear and i placed another return request for bottom wear (Which is not picked up). But you people refunded me for a bottom wear which is with me right now. But you haven’t refunded the item which you received i. E. Top wear (Highlander men brown shirt). I spoke to customer care representative of myntra and he told me to place a return request for the item which was picked up earlier (Top wear).

In view of the above, i am requesting your good office to refund the amount which you have received and pickup the item which is with me.

Thanking you!!

Eppa naresh
[protected]@gmail.com