[Resolved] MyTVS — Delivery problem

shan gifts shop

Feb 8, 2022

Address:

Coimbatore

I had given my car (vehicle No. TN 37 CJ 6050) for accident service on Jan 01, 2022 in O my TVS, mettupalayam road, coimbatore. Still now car was not delivered. It's approximately 2 months over. Billed me around 98, 000 but delivery is not given yet. Always saying that spare parts have not arrived yet. Then what for they are running car service center?

Broke head light in front of me by not fixing it properly.. Worst labours.. Head light is not seated well.

Bonnet is not closing properly . They are saying this is the model of car. I'm having this car for 10years, did I don't know the model?

Always saying excuses for late delivery. Will u accept if I din give money for ur work? Are u guys doing it for free?

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Mar 15, 2022

Complaint marked as Resolved

MyTVS customer support has been notified about the posted complaint.

Feb 08, 2022

Updated by shan gifts shop I had given my car (vehicle No. TN 37 CJ 6050) for accident service on Jan 01, 2022 in O my TVS, mettupalayam road, coimbatore. Still now car was not delivered. It's approximately 2 months over. Billed me around 98, 000 but delivery is not given yet. Always saying that spare parts have not arrived yet. Then what for they are running car service center?

Broke head light in front of me by not fixing it properly.. Worst labours.. Head light is not seated well.

Bonnet is not closing properly . They are saying this is the model of car. I'm having this car for 10years, did I don't know the model?

Always saying excuses for late delivery. Will u accept if I din give money for ur work? Are u guys doing it for free?

Verified Support

Feb 10, 2022

MyTVS Customer Care's response Dear Mr Shanmugasundaram
We are extremely sorry for the delay in the delivery and this is certainly not the experience, we at myTVS want you to have.
Basis your complaint, the outlet manager has responded to you and the car has also been delivered to you. All additional work, will be completed upon receipt of the spare parts.
We look forward to your feedback and your continued patronage.

Thanks
Uma Narayanan