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MyTVS Complaints & Reviews

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Last updated Apr 25, 2024
Complaints 196
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16
Unresolved
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MyTVS reviews & complaints page 8

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I
Immanuel Jacob
Mar 12, 2022
May 2, 2022
This thread was updated on May 2, 2022
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No response from garage Perungudi branch

Address:37/11 MGR Street, Anandhapuram, East Tambaram

My car was taken for a quick service yesterday morning, but so far it is not returned. I get no response from the garage as well even if I call. I booked through gobumper. Kindly do the needful....
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Jass23697
from Coimbatore, Tamil Nadu
Feb 12, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Service

Address:Mettupalayam Road, Coimbatore

I had serviced my Maruti Ritz TN 39 AZ 2355 and some service deficiencies (Odometer is showing 1 instead of 0 when the car is started ) were informed to your feed back call team. But no one has called back till date. One Cap is missing in back side luggage space (photo shared). If these issues are not still addressed, will be taken to further level of escalation..

Saci Ananth
[protected]...
+1 photos
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S
Sagar Shettigar
Feb 8, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged car

Address:Thane

My name is sagar my car number is MH02EE9627 mobile number is [protected].
I booked appointment through go bumper for dent removal & other work, however they did incomplete work. When I complaint about the same to MY TVS manager he asked one day time to get this fixed.next dya he arranged for pickup service from their vendor & he took the car from the location. Driver dashed my car to another car due to which my car got damaged for...
+1 photos
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S
shan gifts shop
Feb 8, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery problem

Address:Coimbatore

I had given my car (vehicle No. TN 37 CJ 6050) for accident service on Jan 01, 2022 in O my TVS, mettupalayam road, coimbatore. Still now car was not delivered. It's approximately 2 months over. Billed me around 98, 000 but delivery is not given yet. Always saying that spare parts have not arrived yet. Then what for they are running car service center?

Broke head light in front of me by not fixing it properly.. Worst labours.....
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M
Muthukrishnan kasi
from Bengaluru, Karnataka
Feb 2, 2022
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Car Service issue

I gave my Chevrolet Beat car for normal service in the month of Oct 2021 in My TVS Car service at Madurai. After the service, within a week or so, the car horn was not working properly. So I again gave it to service the horn issue. They took the car and claimed that the coil was burnt and need to change that horn coil and we need to place a request to buy that coil as we don't have new one with us and it will take a week time to get and replace...
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M
Mathew vathakkattil
Dec 23, 2021
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Unprofessional dealing in customer handling

Address:X/863A, Alangad P O,, Aluva Paravoor Road, Kottapuram(Jn), Alangad, 683511

I'm sending this complaint to inform the unproffesional behaviour and the customer handling which caused us the financial loss and the mental loss which we gave our car to your service centre for the claim purpose and they took the vehicle for more than 2 months right now. And which they are telling us is that they don't have to identify the spare which they need to build we need to complete the work asap

Kindly do the needfulbr...
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V
venky1505
from Chennai, Tamil Nadu
Dec 8, 2021
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Car Battery not being replaced under Warranty/ Irresponsive Service

Address:B-18, 1st Main Road, Ambattur Industrial estate, Ambattur, Chennai, Tamil Nadu 600058

We took our car for Complete service in September 2021. During the process, they mentioned that Battery's performance is poor and they will change it and install a new battery. Bill was given for installation for new battery. When we enquired about the warranty for Battery, they promised that it would be covered under the Bill and submitting the bill will be sufficient for Replacement of battery in case of any issues within 2 years of warranty...
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V
Vasu_ford
Nov 23, 2021
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TVS Apache disk brake pads fitted to Figo Car

Address:North Veli street, Madurai, Tamilnadu

The incident happened on 10 Nov 2020.

My ford figo 2017 model was sent to MY TVS in north veli street Madurai for checking the front disk break pads.

The inventory check in shared from TVS had a wrong mention of my make as Ford Aspire 1.2 Titanium instead of 1.5 Titanium - my first ignorance.

They replaced my OEM fitted break pads with a new one and charged me INR 7000+ for the services.
Later...
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MyTVS TI-8 3-in-1 Powerful Car Vacuum Cleaner cum Tyre Inflator Portable Air Pump Compressor and Torch with 2 Years Warranty
Purchase date-8-8-21
Problem-tyre infltor not working...
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G
Gemini dhawan
from Rajpura, Punjab
Nov 16, 2021
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Mytvs inflator not working

Address:J 12/3 GOBIND COLONY RAJPURA PINCODE 140401

I have purchased mytvs inflator one month ago . But it is not working and i have complaint you this 3rd time but no respone coming mt contact number [protected]...
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Gemini dhawan
from Rajpura, Punjab
Nov 6, 2021
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Not working

Product is new but not working...
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R
Ragulnagarajan
from CHENNAI, Tamil Nadu
Sep 23, 2021
Oct 27, 2021
This thread was updated on Oct 27, 2021
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Wrong billing

Address:Ambattur

I had given insurance claim for my accident xuv500 car on February/08/2019
And I had received d car after repair 2months later and It was in running condition and as per covid rules I didn't drive d car for nearly 6 to 12 months and after I had driven for nearly 2 months and after rainy season my car had stopped and showed error in odo meter, service persons from mahindra came and checked everything and told ecm board problem and dey...
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W
William Lawrence
Sep 19, 2021
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Two wheeler service - Honda Dio Teflon coating

I received a call from myTVS on Wednesday 15 Sep 2021, asking if I need a service for my two wheeler. I said not required and asked if Teflon Coating can be done. They customer service person said it can done and I requested for the service to be done on Friday 17 Sep 2021. They were supposed to pick up my bike on Friday morning and deliver it the same day. The person came at 330pm to pick up the bike. I then spoke to the customer service...
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V
Vijay Sridharan
Sep 18, 2021
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Irresponsible behavior and poor service

Address:Ambattur Chennai

I gave my swift desire for service to Mytvs ambattur. Though my car is old it was in good condition.
After doing initial checks, they said that the rear brake drum are jammed and need to be replaced. Though the condition was condition was good prior to leaving for service, I agreed to change it as I use vehicle for long drives. They too changed brake shoes and rear wheel cylinder. After 3 days of service I received the car. The brake...
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M
mrmukherjee55
May 26, 2021
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Car vacuum cleaner not working

Address:A98 chander nagar ghaziabad up 201011

I had complained before and the customer care centre assured me that they will look into it.More than 6 months have passed and nobody contacted me.The 3 in 1 is not working.Kindly rectify it
Regards
Ashish Mukherjee...
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S
sivakumar45677
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Unethical behaviour

Address:myTVS, ambattur estate

I gave my i20 car for service to MyTVS ambattur branch on 5th March. Initially they commited that they can deliver on the next day which is 6th March. On inspecting, they said that some more issues to be fixed and deliver it my Monday 8th March. On 8th March, I kept on calling to the technician manager and he didn't have any courtesy to pick my call Not gave a call back. I send multiple SMS as well. Not bothered to reply back. Even today...
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Address:Ki Mobility Solutions Pvt Ltd, B18, First Main road, Ambattur Industrial Estate, Ambattur, Chennai-600058

Dear Sirs,

As a customer of MyTVS, I gave my Ford Fiesta car TN01 AJ 9957 for service at MyTVS Ambattur with a complaint regarding coolant leak, oil getting mixed in cooling system and engine overheating on 15.12.2020

I got the serviced vehicle back on 28.12.2020 after a delay of 5 days from the promised date. Bill was for Rs 21, 600/- with no proper briefing of the service details (Job Card no. RJC-KAMB[protected],...
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P
Ponnambalam Karthikeyan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Service from mytvs Franchise M/s Immanuel auto works, Selaiyur, Chennai 73

Address:IMMANUEL AUTO WORKS,NO 78 & 79 AGARAM MAIN ROAD,INDIRA NAGAR, SELAIYUR,CHENNAI,TAMIL NADU 600073 India

Dear MyTvs,
My Car All new feasta ( Reg No TN 11 1476) is with Immanuel Auto works from 25th November 2020 Onwards. Complaint details are enclosed here with. Every day he is coming with new new problem i. e one week starter motor/other week turbo / 3rd week pump switch problem/ 4th week pump problem/ 5th week fuel line leakage issue.
Also he use to commit that the car will be ready on week end during every starting of the week...
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029 Karthikeyan Balaji
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Xylo car bumper paint peel off

Address:B-18, 1st Main Road, Ambattur Industrial estate, Ambattur, Chennai, Tamil Nadu 600058

Regarding xylo car pumper peel off .
Respected sir /madam,
On dated 25/2/2020, I claimed the insurance for a car accident. They changed the front car bannet, front head light doom, side metal parts, and also front bumper parts in a good manner.
After two months the bumper of the car started peeling off slowly.As this is a pandemic time, I was not able to do anything during the Covid suivation.So the car front pumper...
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Address:Ambattur

Car was accidented on 30th Oct 20. As per my HDFC ergo tieup called and lodged complaint for insurance claim. It took 48 hours for take my car from the accident point. Car was taken on 31st oct around 4 pm. Almost 42 days over no repair started in my car. Every 3 days once getting the same message from Manoj the service delivery person that awaiting for spare parts to receive. Car no TN01AQ4948 in the name of Baskar M...
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