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MyTVS — unethical behaviour and scam

I took my car tata indigo ls to service at a mytvs franchise - immanuel auto works, selaiyur, chennai-73 on 5th march 2018. I received the vehicle on 7th. The condition of the vehicle was worse than the initial state. The mechanic flooded the engine with water and damaged the nozzle. They didn't explain the problem and simply told me to pay and take the car. When i later asked the mechanic he answered rudely and told me to pay rs.2600 for the nozzle (Which the mechanic, with intention damaged) to restore my car. I wasnt provided a proper bill with any taxes and was asked to pay in cash. I request you to kindly recover my money from the mechanic.
unethical behaviour and scam
unethical behaviour and scam
unethical behaviour and scam
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Mar 11, 2018

Complaint Status

MyTVS customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Dear Sir,

We sorry for the inconvenience caused.
We hope the service provided by us rectified the problem and vehicle is healthy now.
Assure to serve you best service in future.
Dear Sir,

We sorry for the inconvenience caused.
Hope our support gives you solution and we look forward to serve you better in future.

Thanks. Have a nice day!
bossie's [Complaint's author] reply, Mar 13, 2018
Thank you MyTVS customer care for your support.

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    MyTVS
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    41
    Pending
    0
    Resolved
    10
    MyTVS Address
    7 B West Veli Street, Madurai, Tamil Nadu, India - 625001
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