Narayana Multi Speciality Hospital — Charges taken twice and didn't refund

Address:

Gurgaon

I have been admitted on 12th December in Narayana superr specialty hospital, gurgaon.
At the time of discharge, they have added two emergency charges of 1400 each, the insurance provider asked the justification for two emergency charges but they didn't provide the justification. Due to this behaviour, the insurance provider has provided only one emergency charge and the additional emergency charge I have to borne. This is a fault from the hospital end but they didn't provide proper justification nor refunded this error amount.