Dear all
This to inform you thai my MRN-No[protected], I got treatment from narayna hospital jaipur twice, 1st on 7th oct for fistula and 2nd time 12th dec for kidney transplant.
Before operation, both the time it was confirmed that my HDFC ergo policy which is of 5+ 15 lac= 20 lac is cash less accepted at Narayana.
But at the time of discharge both the time the charged 2000 and 16000 by cash, at the time of admission also the are forcing the clients for making deposits ever after getting Pre-Authorization-letter from TPA.
In both the times I confirmed from HDFC ergo and the told whatever they demanded we have approved, the have not made any deductions.
But narayana hospitals never refunded the deposit . They even not explained why they are changing cash.
As an advocate it's my duty to escalate with you. If you will not give the satisfactory explanation, I will be free to escalate it in media and consumer court.
Waiting for your response.
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