Narayana Multi Speciality Hospital Customer Care
Narayana Multi Speciality Hospital
Customer satisfaction rating: 6%
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COMPLAINTS

Narayana Multi Speciality Hospital Customer Care

Narayana Multi Speciality Hospital

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Address
Sector-28, Kumbha Marg, Pratap Nagar-Sanganer
Jaipur
Jaipur District
Rajasthan
India - 302033

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
6%
Complaints
20
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Narayana Multi Speciality Hospital Complaints & Reviews

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Narayana Multi Speciality Hospital — cleanliness and service of the nurses present in the ward.

 Sudipta Shaw on Aug 22, 2019
The patient admission was done by morning 7am. We had a date for brachytherapy. Previous day we went to the admission department they just held us with a two papers n didn't explain anything about the separate admission. We thought everything was under the package of brachytherapy. Everything was planned that the therapy will take place. When i got the patient admitted. I was given a general ward bed. When i came up in the third floor the bed n room was very dirty. So i shifted her to a semi private bed. Bed no. 314. When we entered the room it was extremely dirty with all the disposes of the previous...
Complaint comments  Read comments Complaint category Hospitals

Narayana Multi Speciality Hospital — complaint against cardiologist dr. suman shekhar padhi

 Nand Kishor Sinha on Aug 17, 2019
Two months ago the angioplasty of my father in law murli prasad sinha is done by dr suman shekhar padhi of mmi hospital raipur. The medicine prescribed for him was till 14/8/19 so it was very urgent to meet him.
I don't get the appointment because i thought appointment was only for new patients. At 14/8/19 we requested dr. Padahi's assistant to meet him. His assistant replied rudely that "nobody can meet dr. Padahi without appointment if your patient dies then let him die".
After so many attemts we finally got an meeting with dr. Padahi he himself too showed very rude behavior and...
Complaint comments  Read comments [1]Complaint category Doctors

Narayana Multi Speciality Hospital — unauthorised charge

 Vikas Sharma369369 on Aug 10, 2019
Dear sir today i visited to your hospital becouse my moms health was not good i clearely prescribed doctors that she is feeling like to do vomit from starting to end i was misguided. Test are written which dsnt relate to patient and diesease. I was asked to pay 10000 in advance and said that only 2-3 thousand will be charged and remaining will be paid back and now when we inqure you guys refused to refund remaining and said that you have to take full treatement and we are charged a thousands only for room. There is no doctors to see patients but we are charged like vip hospital. You guys talked...
Complaint comments  Read comments [2]Complaint category Hospitals

Narayana Multi Speciality Hospital — icu - patient treatment

 munna6sudhir on Jul 17, 2019
My father madan mohan das, aged 81 yrs, admitted in narayana multispeciality hospital, barasat, kolkata on 14.07.2019 at 5.30 pm having problem in breathing.
He was admitted to icu (Bed no -12) and doctors are saying it's heart failure and pneumonia.
But has not given any medicine for improvement of heart function and the same time they insisting for vantilator and dialysis. It's completely a case of inappropriate treatment and negligence of doctors and staffs.
Requesting for giving proper treatment to my father and better care by staffs....
Complaint comments  Read comments [1]Complaint category Health & Beauty

Narayana Multi Speciality Hospital — doctor's behavior and customer service.

 ManishMadbaiya5 on May 27, 2019
I visited narayana health hsr layout bangalore for medical checkup on 25th may'2019 as per the plan and had terrible experience and have requested my company to remove this hospital from service provider. Reached before 9 am empty stomach and during the abdominal scan, i waited for >90 minutes until 12 pm, holding the urine and when doctor satyaprakash came finally, he started talking rude. Since multiple patients were queued up he started rushing things, with no fault of anyone and in that process he threw jell on my cloths. When i requested him to slow down, as it’s he came late, he started...
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — management/ discharge facility

 Mriganka Deb on Feb 16, 2019
Sorry for being rude, but, why the hell do you need so much time to discharge a paitent after angiography... If we ask, none replies.. Why they are taking time... Do u need... One whole day to file an angiography report... Time management worst... Not punctual.. Behviours by some are worst... Wost hospital ever..
Being good in doctors and mediciners.. Are not the only characteristics a hospital should have...*worst management*

And one more thing.. Doctors are coming and going.. But the nurses are chatting among themselves.. God knows what.. Not showing the report.. To doctors..
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — bhamashah patient discharge

 Mohan2974 on Jan 2, 2019
Dear sir
My father is heart penitent last 28 december 2018 5.30pm i admit my father to narayan hardiyal hospital pratap nagar we have bhamasa card we told him we are very poor and we are not able to pay money so please treat my father in emergency and he signed me some paper after that they treatment my father. After that next day they told me your card is not activated you deposit 180000 lac in cash. After that i will go to sdm chakasu and told him my card is not active sdm air told me no your card is active. Then i again i told hospital my card is active after last moment hospital not...
Complaint comments  Read comments [1]Complaint category Doctors

Narayana Multi Speciality Hospital — not responding properly & appointments cancel

 Bhanu prasad poola on Nov 16, 2018
Not responding properly in second visit and postponed appointment after 3 days. In first visit doctor Lavanya Kiran written scan and blood test to take on emergency and ask us to visit hospital with the reports immediate next day, but after reaching the hospital in city traffic peak hours. Now hospital staff is not attending/ giving the proper response to us.In emergency we came to your hospital, but they not responding.
If Same reapeat again we raise a complaint against hospital and doctor in consumer forum....
Complaint comments  Read comments [2]Complaint category Hospitals

Narayana Multi Speciality Hospital — token facility

 Asma Khandakar on Nov 16, 2018
I think there should be a token system in every department. Because i faced problem in nephrology department. They are used to sumit all files to the doctor table and patient dont know in which no. They are. By my own eyes i see sister taken the file from patient who are coming later and put there file between the submitted files. This should be stop ealiest. Patient are coming from far away. Better should start token facility so that this type of confusion not create with patients. It will help both for patient as well as for doctor..
I humbly requesting the hospital should start token facility...
Complaint comments  Read comments [1]Complaint category Doctors

Narayana Multi Speciality Hospital — cheating patient on mri scan nics bommasandra

 telsm57 on Oct 20, 2018
Hi

For the patient having prescription to do mri on abdomen and pelvis i was told total charge is 9850 i asked three times it is for abdomen and pelvis and they confirmed it. I had send the prescription through whatsapp and they confirmed amount on 18 oct thursday
On 20 oct saturday i did the scan. Reception charged me 9850 and the bill was given to me after the scan was over. I got the report by mail at 7pm and noticed that scan was done only for pelvis.
I called mri dept and they try to give all bizarre reasons like i was billed only for pelvis and since problem...
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — doctors punctuality

 Rajesh00123 on Jul 30, 2018
This is to inform you that narayana multi-speciality hospital at howrah chunavati is the worst of all other branches. Doctors never maintain time. Specially dr. Kakoli vijay kumar (Gynocologist) never come on time, always late for atleast 2 to 2 and half hours and the assistant stay with her is also very ride and don't know anything. Kindly keep a check on this else many patients already choose other hospitals and rest will also do the same.

Thank you....
Complaint comments  Read comments Complaint category Doctors

Narayana Multi Speciality Hospital — poor administration and misbehavior of receptionist

 KESAVA RAO M on Jul 5, 2018
I went to mukundapur branch of this hospital yesterday i. E on 4th july, 18. As i am new to this hospital, i could not understand the procedure. I asked the may i help you counter. But he did not direct me to take a token. I made up a queue before a cash counter but after 15 mns of standing there i came to know that it was not the right place. I again went to the enquiry counter but again they did not guide me to take a token. Anyhow i cound manage by wasting and wandering here and there for one hour one of the receptionist counter 14 was very very rude and she did not hand over slip for doctor....
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — profound negligence the staff have done

 Ponka Das on Jun 29, 2018
Respected sir / madam,

I am priyanka das, relative of a patient (Lila das id : [protected]), who has been operated in narayana multispeciality hospital, howrah chunabati, a few months ago (Breast cancer). I am compelled to mail and complain about my aunt's report which i haven't got after 5 months and the service and the profound negligence the staff have done. Let me explain. On the date of 11.10.2017, my aunt (Patient) has been operated by doctor partha pratim sen. He is very good and caring. We are very happy with his treatment.

Now we have been asked to do regular...
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — misbehavior of receptionist.

 Anamitra Mondal on Mar 14, 2018
I went with my relative in Narayana Hospital which is located in Andul Road Howrah.In counter as I talked with one of the Receptionist she misbehaved with me and even cursed me using slangs.i want to know what kind of ethics are followed as she is doing a PR job and misbehaving with the patient escorts.Her name is Soma
The incident took place on 14.03.2018.
Thanks and Regards
A.Mondal...
Complaint comments  Read comments [1]Complaint category Hospitals

Narayana Multi Speciality Hospital — incompetence and misbehaviour of nursing staff

 DrSwati on Oct 11, 2017
My mother is patient of dr. Rahul jain and he is most generous person and excellent doctor.
But nursing staff at nh jaipur are highly incompetent and misbehaving with the patient and their attendents.
They denied showing the medicine schedule given by doctor and handled my patient according to their whims and fancies. Nursing staff must have human heart full of compassion but i think staff here have not even heard of such thing.
Working incompetence - nurse appointed to us kept on dropping things and then picking it up n feeding to patient. She was late for about an hour...
Complaint comments  Read comments Complaint category Government Organizations

Narayana Multi Speciality Hospital — poor quality of administration and doctors' service caused, health deterioration resulting into painful death

 jayeeta2005 on Oct 2, 2017
Though my father was admitted in the morning at 6:00 am on 18th september, 2017 in rtiics, mukundapur, patient party was asked to provide a life-saving neuro drug (Valproic acid) at 6pm in the evening which he used to take twice a day on a reglar basis to prevent seizure. Seizure has happened on the day 3 because regular neuro medicines were skipped by the doctors, which has led to several other uncontrollable problems, resulting in death....
Complaint comments  Read comments Complaint category Hospitals

Narayana Multi Speciality Hospital — Treatment [Resolved]

 SAUVIK DUTTA
I took my father to narayana hridayalaya hospital, guwahati for cabg on 12th april

Unfortunately, i was proven wrong on the date of admission (I. E 12th of april, 2017) itself

I had received a call from icu 3rd floor on 12th april, 2017 at around 10pm that the associate cardiologist on duty that night in icu 3rd floor wants to talk to me.. I rushed in climbing the steers to the 3rd floor (As using lifts has been prohibited by your administration over there for patients attendants) along with my friend and my 56 year old cardiac patient mother.. I walked in to the room...
Complaint comments  Read comments [1]Complaint category Doctors

Narayana Multi Speciality Hospital — Careless staff and unethical way to earn money

 Poojashah231
Staff is careless, especially at lower level. They just want to charge the patient heavy bill with few careless staff.

I went for my delivery to jaipur Narayana Multi-specialist hospital. The staff is so careless that I baby went into stress and I lost her after 2 days. When I was in labour pain, the resident doctor went to sleep and when i complaint to available nurse, they shouted on me as said this is false pain. Resident doctor absolutely inexperienced, She came in morning and gave me sleeping drips. Finally I lost my baby.

What I get is heavy bill of Rs. 1.5 lakhs...
Complaint comments  Read comments Complaint category Hospitals

Narayana Multi Speciality Hospital — Fraud billing (Hsr layout)

 Monalisa Mondal
Date : 03/02/2016
I was hospitalized for 3 days.The hospital is very bad.
1. Fraud billing - They added bills of medicines and doctor which I didn't use. Complete absurd billing.
2. After fighting for one day, they gave a new billing summary but didn't refund me any money
3. I stayed in normal sharing and they charged me for private
4. Most nurses don't know how to give injections even!
5. I had to wait one day in billing section for discharge summary.

I have all supporting documents. I want to make sure no one else goes through like us....
Complaint comments  Read comments [2]Complaint category Hospitals

Narayana Multi Speciality Hospital, Jaipur — Extra Charges in Bill

 Tooshar Agarwal
The Company Continues has charges extra for the investigation not done by the Hospital Twice to me itself and for the first time I said it is of no use let it be but this time they again did the same and like this they might be doing for 1000's of patient attending the Hospital. There should be some serious action against the Hospital for Doing So....
Complaint comments  Read comments [1]Complaint category Hospitals

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unauthorised charge
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