[Resolved]  Narayana Multi Speciality Hospital — Charging hefty charges in the name of Vivid Protocol

Dear Sir,

I got my daughter, Aaradhya Poddar admitted in emergency on 27th July 2022 in Brahmananda Narayana Murti specially Hospital- Jamshedpur, Jharkhand due to severe stomach ache and vomiting.
They charged me Rs. 1650 per day for 5 days of admission in the name of Vivid Protocol, over and above all the charges. . ( Total Rs. 8260 ).
When I asked about the details of the charges, they denied for ant details and simply said raht we charge from everyone and cannot provide the details.
They also said that in future they would not provide any medical service if I don't pay the amour and ask for any such details.
Request you to please check and prevent such kind of financial loot in the name of covid .
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Sep 11, 2022
Complaint marked as Resolved 
Narayana Multi Speciality Hospital customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
Narayana Multi Speciality Hospital Customer Care's response
Dear Sumit,

We are extremely sorry for the inconvenience caused. Request you to share your MRN number and contact number on [protected]@narayanahealth.org so our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health
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