[Resolved] Narayana Multi Speciality Hospital — Extreme delay in billing procedure

[Resolved] Narayana Multi Speciality Hospital — Extreme delay in billing procedure

D Dwaipayan Sen Chowdhury May 1, 2021 This thread was updated on May 1, 2021

My father undergoes chemotherapy treatment in Narayana hospital, Howrah, West Bengal since 2020. But after chemo session in day care is finished, it takes an additional hour and half to get the final bill. The billing process is extremely slow. Even after the clearance is released from day care and pharmacy, still the billing department takes a lot of time. It takes more than 1½ hour. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Narayana Multi Speciality Hospital customer support has been notified about the posted complaint.
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Narayana Multi Speciality Hospital Customer Care

from Noida, Uttar Pradesh

May 1, 2021

Verified Support

Dear Customer(Dwaipayan Sen Chowdhury),

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number, contact number and hospital name on [protected]@narayanahealth.org so our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health