[Resolved] Narayana Multi Speciality Hospital — insurance

Sreeshailan m.s

from Dharwad, Karnataka

Address:

Basant health centre building no 1,18th main road,sector 3 HSR layout, Bangalore, Karnataka, 560102

My daughter has been transferred from narayan hrudalaya multispeciality hospital, hsr to a different hospital. During discharge we settled the amount, we requested for the cancellation process for claim bearing number 0730753.. It's been more than 2 days and the process is not done.
First when called they don't pick the call.. If they pick they have no patience for listen and disconnect the cal.
Is this how they treat the patient.
Irresponsible... I[censored] really want to recover and be safe... Spread the word and do not not recommend the the hospital or the insurance team sitting there...
Till they extract money they will be nice to you.. After that they treat you like a slave.

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Apr 27, 2020

Complaint marked as Resolved

Narayana Multi Speciality Hospital customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Narayana Multi Speciality Hospital Customer Care's response Dear Customer (Sreeshailan m.s),

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number and contact number on [protected]@narayanahealth.org so our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health