[Resolved]  Narayana Multi Speciality Hospital — doctor's behavior and customer service.

I visited narayana health hsr layout bangalore for medical checkup on 25th may'2019 as per the plan and had terrible experience and have requested my company to remove this hospital from service provider. Reached before 9 am empty stomach and during the abdominal scan, i waited for 90 minutes until 12 pm, holding the urine and when doctor satyaprakash came finally, he started talking rude. Since multiple patients were queued up he started rushing things, with no fault of anyone and in that process he threw jell on my cloths. When i requested him to slow down, as it’s he came late, he started arguing. For which i said that he should continue his job and he still kept on stretching the discussion. Finally, when it became intolerable i left the place without scan with wet cloths. Incidentally, the patient before me who completed his scan, who was still in the room, objected to his behavior for which satyaprkash continued his argument with him also.
Post the incident, i called up duty manager from hospital dr. Johnson to share the incident but i am less hopeful of him also as he had no clue how to tackle the situation. There were many patients being upset and hospital showed no sincerity to handle their grievance.
Waiting for your comprehensive response!