Narayana Multi Speciality Hospital — Poor treatment and money minded approach

Address:

Howrah West Bengal

My mother uhid [protected], INP 1765-[protected] was rushed to emergency department with simple vomiting problem and a slight restless. The condition was not that critical that she should have been admitted or treated in Emergency Care unit or HDU. But she is purposely kept in HDU and to do high billing as she is a TPA patient. I checked with your person they said that she needs some tests to be done but these tests can also be done in general ward instead of HDU were charges are high.. It has been 2 days her vitals are normal but still she is not being shifted to general ward after multiple request. Also your persons call us to take approval to order test of high value but never call us to tell us about the clinical outcomes or the patient condition. Even the doctors are not available to talk on phone or in person meeting. It is the right of the patient to know its clinical progress. Is this the level of care and treatment we should expect. ?

Plead look onto .

Regards
Jayant
[protected]