Narayana Multi Speciality Hospital — Punctuality and management

I booked online for follow up in the cardiology department. I was given the time 3:00pm . Later the hospital changed it to 2:00pm. I rescheduled all my works accordingly but the doctor arrived around 2.45pm. Unfortunately, instead of calling serial wise they started calling patients for billing and doing ECHO. Just for the follow up we had to wait for so long even though we reported the hospital around 1.40pm. Each one o[censored]s have time constraints and if they rescheduled they should have managed accordingly. Giving the patients priority who came after us was totally unacceptable. We can't waste the whole day just for the follow up and that too when we already reached before time. The value of time of the patients are expected to be taken seriously in such reputed hospital like yours. I am not blaming the doctor but the management and coordination of the team is very unprofessional. Now, I will think twice before going to or recommending your hospital.