National Highways Authority Of India [NHAI] — Annual Pass didn't activated, deduction of all the toll from bank

Address: Ahmedabad

Dear Sir
I am writing here to submit my grievance regarding my annual pass that i booked day before yesterday.
I have booked the pass and made the payment of Rs3000 as well but the same is not yet showing anywhere in the app.
I travelled from Ahmedabad to Haryana and paid more than Rs1500 on toll tax.
Pls check how NHAI can charge toll tax from my bank even after purchasing the annual toll pass.
You are requested to refund the money that has been deducted from my account against toll crossings
Attaching herewith the payment receipt and screenshot of the booking.

Regards
Sandip Kumar
Vehicle No-HR51BT3307
[protected]