National Highways Authority of India [NHAI] Complaints & Reviews

I have to wait more than 5 minutes and pay the toll amount using my UPI ID, I have working FAST TAG on my car TS15FD3236. The Amount I paid is 130 rupees. Please refund the amount and please install working FAST TAG readers...

I am writing to bring your immediate attention to a serious concern regarding the ongoing road construction activities on National Highway 66 in Kannur, specifically in Edakkad. The current situation has resulted in severe dust pollution. Additionally, there is a lack of cover in the construction area, exacerbating the problem. I urgently request that you take immediate action to address these issues and ensure a safer and cleaner environment...

Respected sir,

This is to bring to your kind notice that Srinivasa Edifice Pvt Ltd., the contractor of NH - 167AD - Macherla to Dachepalli has their concrete mixing and facilities plant located just adjacent to my agricultural land in Rayavaram village, Macherla mandal, Palnadu district of Andhra Pradesh. They are discharging drainage water continuously into my agricultural land, damaging the crop and the land's fertility...

I was asked by the toll plaza staff to provide cash for passing through the toll gate even though I had fastag balance . I passed through the same plaza an hour ago and they told me initially I didn't have balance and then checked again and let me through . When I came back after an hour they told me I didn't have balance and made me pay 120rs .

This toll plaza is located on the container road that extends from Cheranallur...

Dear Sir/Madam,
We are continuously facing traffic issues in the Hazira area where illegal parking of Container trailers and blockage of service roads due to parking of trailers since the Adani PORT has opened.
all the working staff is being affected resulting increase in travel time by 30 minutes more than the average time.
There were recently fatal accidents were happened due to this traffic and rage truck drivings.br...

Hi Sir,
There is service required at NH 7 near Dyalpura Road Zirakpur.

This strech is from Airport lights on patiala road till VIP Road traffic light on NH 7.

Please let us know by when this will be made....

Mud and stones on this road can become the cause of a major accident....

Road conditions are not at all suitable for driving. In such situations collecting toll is completely unjustified....

I crossed Badarpur toll plaza from Delhi to Faridabad, last lane on the right has taken cash from all the cars stating that the fastag is blacklisted. How can all the cars be blacklisted.? You need to get the machines tested. They deducted through fastag as well. They took 70 rs cash and deducted amount from fastag....

There is sign board on NH152 before chandlana road when coming from ambala to narnaul. The sign board placed for the direction of pundri is wrong instead of pundri it should be dhand. It causes alot of inconvenience for the people....

Sir my vehicle ts19h0112 travelled from mancherial to bellampalli the road is under construction still they are collecting high toll fee for regular toll road users.please resolve the issue and save human rights...

Sir,
I have a received a transaction details for my journey used my car No: TN63Q8645 on 29.09.2023 at 11.07.47
Plaza: Samayapuram Toll Plaza
Charge deducted from my HDFC account: RS 55 and remaining balance amount available: 579.13.

My complaint: I did not travel on the above said date and time to Trichy-Samayapuram.
My car was used on the said day for office purpose in Karaikudi only.
br...

Today 2.10.23 i have passed through Dahisar toll plaza time 07.58.09 with my car number MH 04 FA 3668 & toll was deducted from fast tag account 45 Rs normally it has to be deducted Rs 40 . but Rs 5 extra debited . request to refund the same ....

I have received the communication that I have cross the Daulatpura toll Plaza at 12:02 PM as on 29th Septemeber 2023 and INR 70 has been deduced at 01:32 PM from my Paytm Wallet. but as the car was standing in my house at Jaipur . It is appalling to note that the functioning of the said toll plaza, how a Fastag can be read at a toll plaza when the vehicle has not showed up.

This smells of some wrong way of functioning or mal...

The highway between Medchal (Hyderabad) and Manoharabad is very bad. There are lot of repair works going on at multiple stretches causing inconvenience to travelers. Lot of accidents also are happening because of this. It is very unfair to collect toll on this poorly maintained highway....

This week I had to travel to Bhilwara using NH 27 and NH 758. Highway between Aroli Toll Plaza and Dhaneshwar Toll Plaza is badly damaged for approx 30 Kms. the road is so much damaged that its not possible to drive at a speed of more than 20 Kms/hour. I have been charged toll of Rs.40 each on Aroli and Dhaneshwar Toll Plaza on 24.09.2023. Similarly on 21.09.2023 I have been charged Rs.75/- on Dhaneshwar Toll Plaza (6:58 PM) and Rs.80/- at...

In pampampallam toll plaza (walayar) mr. Rithiesh ([protected]) have private shop but occupying public place and put stalls and branding umbrellas in public place for fastag sales without getting any proper permissions from toll plazas. This is very disturbing for public and it makes many accidents for public. Please kindly take actions to remove this stalls and umbrellas which occupied public places. We uploaded photos for your references...

At 13:06h on 19Sep23 I received a SMS that my car RJ45CX0748 has been debited for rs 75/- ay 13:03h where as the car was standing in my house at Jaipur and had Not been driven for last 7 days. It is appalling to note that the functioning of the said toll plaza, how a Fastag can be read at a toll plaza when the vehicle has not showed up. This smells of some wrong way of functioning or mal practice. It is a serious matter as it can put the...

Hi,

We have been charged toll charges (65 rs one side) for bad road conditions, lots of path holes, and road is not maintained up to the standards. This kind of road is also responsible for damaging vehicle conditions....

Today, at 18 september 2023, 2:00 PM,
I had Rs. 150 in fastag and Rs. 561 in Paytm wallet.
I was with my family. The present staff misbehaved and I was harrassed by the duty persons. The duty person and 8-10 more person surrounded me and spoke abusive language to me and my family and didnt allow me to pass through the toll. The PayTM person too told them that I had all the appropriate balance required. CCTVs are the witness...