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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 20, 2024
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New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 5

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S
shailesh shegunshi
Oct 2, 2023
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Extra amount deducted from my fastag

Address:Mira road E 401107

Today 2.10.23 i have passed through Dahisar toll plaza time 07.58.09 with my car number MH 04 FA 3668 & toll was deducted from fast tag account 45 Rs normally it has to be deducted Rs 40 . but Rs 5 extra debited . request to refund the same ....
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S
ShashiSM1079
from Jaipur, Rajasthan
Sep 29, 2023
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Toll Chrrges deducted INR 70 from Daulatpura Toll Plaza without visit

Address:Dautalpura Toll Plaza - Jaipur - Rajasthan

I have received the communication that I have cross the Daulatpura toll Plaza at 12:02 PM as on 29th Septemeber 2023 and INR 70 has been deduced at 01:32 PM from my Paytm Wallet. but as the car was standing in my house at Jaipur . It is appalling to note that the functioning of the said toll plaza, how a Fastag can be read at a toll plaza when the vehicle has not showed up.

This smells of some wrong way of functioning or mal...
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R
Ramsudheer_chinta
from Hyderabad, Telangana
Sep 29, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Toll collected on a poorly maintained highway No 44

Address:Toll Plaza on NH 44, Manoharabad, Telangana

The highway between Medchal (Hyderabad) and Manoharabad is very bad. There are lot of repair works going on at multiple stretches causing inconvenience to travelers. Lot of accidents also are happening because of this. It is very unfair to collect toll on this poorly maintained highway....
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P
Pinkij
Sep 25, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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Toll collection against highly damaged road

This week I had to travel to Bhilwara using NH 27 and NH 758. Highway between Aroli Toll Plaza and Dhaneshwar Toll Plaza is badly damaged for approx 30 Kms. the road is so much damaged that its not possible to drive at a speed of more than 20 Kms/hour. I have been charged toll of Rs.40 each on Aroli and Dhaneshwar Toll Plaza on 24.09.2023. Similarly on 21.09.2023 I have been charged Rs.75/- on Dhaneshwar Toll Plaza (6:58 PM) and Rs.80/- at...
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Address:pampampallam toll plaza walayar kerala

In pampampallam toll plaza (walayar) mr. Rithiesh ([protected]) have private shop but occupying public place and put stalls and branding umbrellas in public place for fastag sales without getting any proper permissions from toll plazas. This is very disturbing for public and it makes many accidents for public. Please kindly take actions to remove this stalls and umbrellas which occupied public places. We uploaded photos for your references...
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Y
Yudhvir Bairaria
from JAIPUR, Rajasthan
Sep 20, 2023
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Wrong debit on fastag when vehicle never went to toll plaza TATIAWAS, Rajasthan

Address:TATIAWAS, Jaipur - Chomu highway

At 13:06h on 19Sep23 I received a SMS that my car RJ45CX0748 has been debited for rs 75/- ay 13:03h where as the car was standing in my house at Jaipur and had Not been driven for last 7 days. It is appalling to note that the functioning of the said toll plaza, how a Fastag can be read at a toll plaza when the vehicle has not showed up. This smells of some wrong way of functioning or mal practice. It is a serious matter as it can put the...
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Address:IDTL 1 toll plaza indore

Hi,

We have been charged toll charges (65 rs one side) for bad road conditions, lots of path holes, and road is not maintained up to the standards. This kind of road is also responsible for damaging vehicle conditions....
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D
Dharminder Sekhon
from Mansa, Gujarat
Sep 18, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Regarding Kalajhar Toll Plaza, PATIALA ROAD, Sangrur, Punjab, 148028

Address:Kalajharh Toll Plaza, PATIALA ROAD, Sangrur, Punjab, 148028

Today, at 18 september 2023, 2:00 PM,
I had Rs. 150 in fastag and Rs. 561 in Paytm wallet.
I was with my family. The present staff misbehaved and I was harrassed by the duty persons. The duty person and 8-10 more person surrounded me and spoke abusive language to me and my family and didnt allow me to pass through the toll. The PayTM person too told them that I had all the appropriate balance required. CCTVs are the witness...
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Street lights installed on NH - 16 near Dahanigadia, Charampa in Bhadrak District of Odisha not working. It's a newly installed light nevertheless it fails within 6 months of working. Kindly have a regular inspection and maintenance of the work done....
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M
Manoj Kumar a s
Sep 15, 2023
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Highway Toll collected

Address:Bangalore Karnataka

While coming from Mysore in first toll collected 310 rs cash and while exit in near bidadi Toll plaza collected 330 rs cash again, total 640 rs which I paid for the Mysore to Bangalore Highway Toll such a looting people around....
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M
Manoj Kumar a s
Sep 15, 2023
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Toll collected

Address:Bangalore Karnataka

Collected two time toll via coming from Mysore to Bangalore Highway
1st toll 310
2nd Toll 330 rs
Total 640 rs for Toll plaza collected my money for traveling Mysore to Bangalore ..such a looting people...
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S
Sher singh21142025
from Aligarh, Uttar Pradesh
Sep 14, 2023
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Unauthorized toll deduction

Address:Akrabad tole plaza Aligarh

I have not cross any tole plaza on date[protected] but amount of Rs 60 diducted from my patm fastage account......
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A
abmane
from Rahimatpur, Maharashtra
Sep 11, 2023
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Return toll issues

Address:AT POST RAHIMATPUR TAL KOREGAON DIST SATARA

Dear sir / madam
my car number is mh11cn0143 and my issue is my car crossing anewadi toll naka satara on 10 sep 2023 yesterday at 04.15pm satara to pune and cutting amount is rs 80 my return journey pune to satara toll crossing time is 05.09pm on dated 10 sep 2023 side cutting amount is rs 80
both time deduct same amount rs 80. And this is second time happen with me so what i do

aniket mane
[protected]br...
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Address:Khed Shivapur toll plaza, Pune, Maharashtra

Hello,

I have travelled to Pune on dated 10/September and as a local residents my vehicle is exempted from the toll but still without scanning the code they have deducted amount from the account. How this can be happening? This is a fraud.
Request to you, please take the strict action against them....
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D
Deepak Tikoo
Sep 10, 2023
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Stuck at traffic at toll plaza

I was stuck at ban toll plaza more than 10- 15 minute, and this is not the first time. Every day passenger are facing issues at ban toll plaza which is inbetween udhampur to Jammu City. Please check the attached video and payment deducted details

Rs.165 paid at Bann Toll Plaza of JK02AW4088 on 10/09/23 15:23:33. Txn ID: FT[protected]....
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D
Deepak Tikoo
Sep 10, 2023
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Stuck in traffic at toll plaza

I was traveling udhampur to Jammu City and in between there is toll plaza by the name of Ban toll and i was stuck there more then 10- 15 minute and I as per rules if waiting time is more then it should be free entry but the toll plaza deducted the amount of 165 rs and this is not the first time. They're doing it daily coz they don't have good system and staff there so please check this scam, they're the gangster.

Jk0AW4088br...
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Address:Vill - Nabghara, Po - Nabghara, Dist - Howrah. Pin - 711322.

Sir,
Pl refer to my complaint docket no 6573969 dt 02 sep 22 . I am astonished to see that you have not yet taken any action with regard to my complaint. Now the situation is so alarming that the passage from my residence to NH 6 is almost blocked. All the garbage are thown on this passage by the owner of the tea stall and the passengers after taking refreshments urinate on this passage thereby pollute the surroundings. I am a retired...
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K
KalyanMishra
Sep 7, 2023
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Kherki Daula Plaza

Today I crossed Kherki Daula Plaza @Approx 7 PM. When I was crossing after scanning the Fastag, the rodd fell down on my vehicle.
One of the staff came running and started inputting my vehicle number in his system as if I was running away without paying tax. Later I stopped vehicle and checked. I found that it has damaged body of the car and rear Glass.
When I asked him why it fell down while I was crossing, he replied Please...
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D
dsarawag
Sep 7, 2023
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Fastag cancellation

I have an IDFC bank fastag which I am unable recharge or cancel. Upon bank's request, I submitted necessary documents and necessary verifications 4 times through their portal but unsuccessful. Bank informed to submit documents by email which may take 2-3 days to update. Frustrated with the harrassment, I wanted to cancel the tag, bank informed that it will take 12 days to deactivate. Until then I cannot have another fastag issued.
br...
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Address:National Highway Authority of India (NHAI)

I was travelling from Jaipur to Gurgaon on 27th August 2023 via the new Delhi Mumbai Expressway. My fastag was scanned at Rajdhok Toll Plaza, Dausa at 5.13 pm where it was working well with a balance of Rs. 704.70 at that point of time.
My same fastag was unreadable at the entry point Bhandaraj toll Plaza booth at Dausa Interchange Toll so they gave me a slip and told me that I will have to pay the Toll amount at the exit point of...
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