National Highways Authority Of India [NHAI] — Toll charged even after exemption

Address:

Khed shivapur till plaza

I have been charged today at khed shivapur till plaza illegally. As per government rule, exemption is allowed for vehicles registration at pune RTO. My vehicle number is MH12SL9593. When enquired at toll plaza the manager was rude and used abused language to me and threaten for the life. Pls help me raise this issue and punish the toll vendor and help me to get ammount refund.

Below is the message received:

Your FASTag A/c has been debited with INR 100 for transaction, Vehicle no. MH12SL9593 at Toll Khed-Shivapur Toll Plaza on[protected]T09:17:36. Balance is INR 469.5. Call [protected] for any dispute - Axis Bank