National Payments Corporation of India [NPCI] — aadhaar and bank account linking in npci mapper

Address:Nellore, Andhra Pradesh, 524314

My aadhaar and sbi bank account is not mapped in npci mapper. Bank branch didn't respond with my above query. So i'm not getting my subsidy amount from government. What i should do? Please kindly inform me how to solve this problem.in bank branch my aadhaar shows active status but in uidai website it shows aadhaar bank linking status is inactive. What is this. How to rectify my problem
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information