[Resolved] National Payments Corporation of India [NPCI] — Complaints against olx fraud | |||
Sir I am olx user, yesterday( 10/6/21) I booked a mobile phne from olx posted by intrajeet shows an I'd of an army man who is working in international airport kochin . Due to covid protocole And army rules he could only send the mobile by parcel and he asked me to pay the amount through Google pay[protected] : Brajesh kumar) . I payed the amount before the arival of the mobile... After payment they made me to pay for gst, amount of 3000 and I refused it and I asked for refund.. and they behave rude to me and doesn't give my money back . When I searched their I'd it was true army men but some fraudsters where using their I'd . The two numbers that called me is +[protected] and +[protected] Sir please concern my complaint I had given complaint to union bank of india grievence number is 1-[protected] And also given complaint in cyber cell, grievence acknowledgment number is [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
4217
Pending
0
Resolved
363
![National Payments Corporation of India [NPCI] Phone](/img/bn/phone.svg "National Payments Corporation of India [NPCI] Phone"){kind=small}
+91 22 2657 3150
+91 44 2816 0700
+91 22 4050 8500
![National Payments Corporation of India [NPCI] Website](/img/bn/www.svg "National Payments Corporation of India [NPCI] Website"){kind=small}
![National Payments Corporation of India [NPCI] Address](/img/bn/location.svg "National Payments Corporation of India [NPCI] Address"){kind=small}
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer.
OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!