National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] — Linking of Bank Account

R. Lakshmanan

Jun 25, 2021

Address:

APT 8B JASMINE TOWER, TIVOLI GARDEN, 51 ARUNACHALAM ROAD, SALIGRAMAM Chennai-600 093

Myself and my son (U.S Citizen)have filed tax returns for AY 2020-21 and we both were entitled to get refund for the excess TDS deducted. Both are having NRO accounts with HSBC Chennai and I got my refund alreday. The refund for my son is delayed unreasonably stating that his Bank Account is linked with NPCI. Our Auditor who filed the Tax Return failed to notify the requirement of linking the Bank Account. My son does have PAN issued to enable him to do the financial transactions in India. Can the linking with the Bank Account be done with PAN document as he was not issued an Aadhar card.. I am a joint account holder with the Bank account given in the Tax Return and is it acceptable to link the account using my Aadhar card details.

What is the procedure to link the bank account with MPCI?
Awaiting your quick response. Radhakrishnan Lakshmanan Tel[protected]. Email ID: [protected]@gmail.com

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Comments

R. Lakshmanan

Jun 29, 2021

Please note that there was an omission in my original complaint, my son kalyan raman lakshmanan (u.S.Citizen) does have a pan card and he does not have an aadhar card. His bankers hsbc advised that they are not involved in linking my son's nro account with npci. I tried to located npci chennai office to visit and meet the concerned person in npci to advise what is the procedure involved for a bank account holder to link his bank account with npci.
It was waste of time as npci have moved away from the two addresses given in npci website., one address in bazullah road, chennai-60017. It is a disgrace that npci do not update their change of location of their offices.

I made the original complaint on 25th june and 3 working days of the week has passed but no reply received from npci. Please advise the specific procedure to be used and which party (the bank or the account holder) ?should do the linking of bank account with npci? your urgent response is required as income tax dept is holding the refund of rs 28.00 lakhs plus, being refund of excess tds deducted from my son.
R. Lakshmanan 29.6.2021 mobile[protected]/ email: [protected]@gmail.Com