National Payments Corporation of India [NPCI] — npci npci not mapped aadhar no.

Address:	500090
Website:	myhpgas.in

My lpg subsidy used to credit in my previous sbi account which i had to close as per the sbi norms & i have given my new account details to gas agency and also submitted all required documents at respective bank to sync my bank account to lsg & to aadhaar. They have updated and also acknowledged for the same but its failed to update the status npci (National payments corporation of india) server & still it is reflecting as my aadhar linked to the former closed sbi account instead o[censored]pdated bank account, due to which i am unable to receive my lpg (Hp) subsidy to my newly updated account

I reached gas agency to get a clarification on this they asked me to check with customer care. So, i explained the same but they also redirecting customers with an invalid reasons and not even taking any complaint against this & i completely failed to understand why the process is not transparent to the customer and why bank accounts are not linked to lpg even after submitting all the required documents at all respective areas.

The necessary details of my accounts are as follows.

Name : g. Aruna
Aadhar no:[protected]
Lpg id : 2 [protected]
Hp consumer no: 613243

Aadhaar linked to lpg account : yes
Aadhaar linked to bank account : yes
Bank account linked to lpg : no

Bank details -
Bank account no: [protected]
Branch: andhra bank, jntu
Ifsc code: andb0001034

Hoping to see my request getting completed with at the earliest

Yours sincerely
G. Aruna
+91 [protected]