National Payments Corporation of India [NPCI] — on kotak, why is money not deposited in my receiver bank account, but for me it shows a successful transaction

Address:

517619

Respected npci,
My name is m lavanya. I done 2 upi transactions on dec 11 upi/[protected]@paytm/[protected]/fund transfer.
Dec 12 upi/[protected]@ybl/[protected]/ fund transfer, on kotak bank. Am seeing my bank to bank was successful and my money also deducted on kotak bank but not deposited in receiver banks. So please consider my request and take action as soon as possible for to refund my money back.
Thanking you.
Yours faithfully,
M. Lavanya,
Mbl. No.[protected].