National Payments Corporation of India [NPCI] — UPI transaction failed but amount debited (PhonePe)

Address:Vadodara, Gujarat

I did this UPI transaction (UTR no[protected] dated 15th July 2021 through PhonePe. I contacted PhonePe regarding this issue but they told me bank has already initiated the refund and when I call bank they deny to provide any solution/help because it's a third party app. My amount has been stucked now and it's been a week already please provide me with refund as soon as possible.
( Name - Samar Vyas
SBI account no: [protected]
Contact no: [protected]
UTR no:[protected]
Amount 2000 INR)

Please look after this because i need to money urgently. Thanks!!
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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