[Resolved]  Natraj Gas ,ioc — Delay in gas delevery also Wrong info on POrtal of IOCon IVR

Address:Bangalore, Karnataka

I am Consumer of IOC[Indane Gas ] and customer of Natraj Gas Agency. I have booked Gas on 20Th Mar 2015 and till date no cylender is dropped and Phones either out of order or Engage.and most of the time they do not delever the cylenders at Home atthe areas of MS Palya, Singapura, Vinayaka Nagr we need to go and pick up by paying Extra Rs 50 the Boy .Request you to do the need full. My Consumer Number is 50176 with Natraj Enterpraises...
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Verified Support
Apr 20, 2015
Indian Oil Corporation [IOC] Customer Care's response
We from Indian Oil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. Indian Oil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .

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