[Resolved] Naukri.com — Fraudulent calls and lost 17000 Rs.

[Resolved] Naukri.com — Fraudulent calls and lost 17000 Rs.

_ _1999Ksh May 18, 2021 May 19, 2021 This thread was updated on May 19, 2021

I registered online for certain job positions and also registered at Naukri.com and various other sites. In the month of January I received a call from a person named Mahesh who said he was from Naukri.com and can arrange an on call interview with companies such as HCL and Infosys. However he kept demanding a certain amount of money and the amount kept increasing for each and every step of the process and eventually he said that the confirmation of HCL company was guaranteed and all that was left to do was pay 7500 amount. Later I got a call from HCL and said that health insurance fee was 10, 000 and I had to pay it or I wouldn't be considered a candidate. After the payment another the same person called and said that initiation fee of around 18000 was required and I refused. I kept calling all the numbers and contacting them through various other numbers but they won't refund the money. I texted them several times and all they said was it cannot happen at the moment since Covid situation is on the rise. Now it is May and I called them through another number and the same man picked up the phone and said that he doesn't know any Mahesh and later when I called again they said that Mahesh was their brother. They also said that they have purchased the sim couple of days ago. Was this information helpful? No (0) Yes (1)
Aug 6, 2021 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support May 19, 2021 Naukri.com Customer Care's response Dear Customer, Greetings from Naukri.com! At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice. We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent. You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a: Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc. Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate. For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located. Please feel free to revert in case of any query; we would be happy to help you out. Regards, Naukri Fastforward Customer Service Info Edge India Ltd. Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST) UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST) International Clients[protected]:30 AM to 6:00 PM)
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