Naukri.com — Naukrijob.site lost Rs 20000 via a call | |
I received a call from a recruiter from Naukri saying my profile has been short listed for Byjus and Unacademy and asked me to login to naukrijob.site using my credentials and asked me to pay Rs 10 for filling an application form. When I entered my card details for payment, Rs 10, 000 got deducted. When I told the person he asked me to go to account and click on refund as the wrong amount was deducted due to 404 error and when I clicked on refund and entered OTP I lost another Rs 10000. So I lost total Rs 20000 in just 10 mins. Was this information helpful? | |
Naukri.com customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Neha Ashok,
Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that “naurkijob.site" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that “naurkijob.site" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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Greetings from Naukri.com!
We express our sincere apologies for the displeasure caused to you.
Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.
In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.
We would like to assure you that Naukri.com prides itself on being customer-centric
Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)