Naukri.com — Refund Complaint | |||
Firstly They said that they are providing data entry part time job.Then they said for security purpose they want money.i paid 1900.then they said that you have to pay 4500 for creating your document.Then i said no.i dont want to go further.refund my 1900.then they said for that u have to pay 1500for cancelation.Then i pay that.then they say we have to genarte legall cancelation file till that refund cannot be done.for that 2850 must be paid to us then at last they will refund all the amound 6250. I asked them 100 questions but they said 101% refund will be there.just they are following some steps. Then they said Check id will be generated.They said me to go on phone pay and write the check id in the additional option box present in phonepay while payment.THEN also they said me to entered the again refund digit i.e 6250 Then again that gone to their account only And when i asked questions they said technical error. I have do again by other bank.now new id ani your acc must have 12500 amount So here i stop the process They said me that you will worm for HCL company from pune location and the payment is done to company. Date:13th Aug 2021 Client no:[protected] [protected] I have all the payment done proofs with me. Was this information helpful? | |||
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Naukri.com customer support has been notified about the posted complaint. | |||
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Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We request you to share your email id and contact number for us to further investigate.
Also, we would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Also, we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.
We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Team - Customer Service
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E-Mail ID - [protected]@naukri.com