[Resolved]  Naukri.com — They gave me a Fake job letter and charged me to 9000rs as the name of Registration charge and documents verification

They all are three people, they are calling herself Neha([protected]), Arnav Rathore([protected]), Sneha jain ([protected]), and MD Mujaffar Hussain(Rahul Malik - [protected]). Neha is the girl to start this incident She said to me that my profile is selected for TCS or Wipro and they told me that send your all documents including PAN, Adhaar, all your certificates then I sent to her. After one day she again called me and told me that my HR will contact you after 1hr and take your interview. Then Arnav Rathore Called me as a HR, asked some normal question about family members. After this Neha called me again told me that Send 1500rs for Registration charge and I send to her in Mujaffer Hussain's account. After 1hr sneha jain called me and told me that I selected in TCS and but she has some terms and conditions like documents verification. She said me that I have to send her 7500rs for documents verification and I paid her in two times first day 3500rs and second day 4000rs. and They gave me a offer letter of TCS which is fake. All the amount which I paid has gone in Mujaffer Hussain, he is the only person to never called me. I have all the screenshots of whatsApp chat, transaction ID, which is enough to take legal action. I'll complaint about this in HRD Ministry department, cyber crime and local police station.
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Aug 7, 2021
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2021
Naukri.com Customer Care's response
Dear Abhishek,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora 
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
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“ My issue is still not resolved…… “
Please follow our escalation process for speedy resolution either by directly calling our Customer Success Toll-free number[protected] &[protected].30 AM to 6.30 PM IST) or write to [protected]@naukri.com
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