Naukri.com — refund the amount

Hi naukri team,

Ms. Vanthana from naukri had called me for the naukri paid services and told to pay registration fee 1650 for interview on 04/11/2019 and i paid the amount she told there will be interview on next day ie.05/11/2019. And i have attend interview through phone call with hr. Mr. Rohit. After that she told that i got select in 1st round and have to pay security fee and service fee that is 5999 +1078 = 7077 the total amount 8727. After that i paid and i informed her iam not interested this job please refund the amount which i paid. She said as per company policy after 7 days the amount will refund and i confirmed with mail, now iam called after 7 days the number is switched off. She is not from any 3 party, from naukri itself. She made several promises but later no response for several attempts. Her direct line is [protected]

I now realise this is all fraud. I have been with naukri for the past 5-8 years, but felt devastated associated with it. I have made the wrong choice.

How can such a reputed organisation play with peoples' emotions / money and time. Or doubt did the company grew doing these cheap tactics.

I continue associated with the company and the reliability, would want a refund or the company should understand that the word of mouth is dangerous too..
+2 photos
Was this information helpful?
No (0)
Yes (0)
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
Naukri.com Customer Care's response
Dear Jobseeker,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the call has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com
Complaint comments 

Comments

I got one call form hcl technologies and they told me to register by giving 2000rs and 5100rs for document verification. i gave it to them with phonepay. please, give me suggestion about what can i do?

Monika13's reply, Nov 12, 2019
I got one call form hcl technologies and they told me to register by giving 2000rs and 5100rs for document verification. i gave it to them with phonepay. please, give me suggestion about what can i do?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2709
    Pending
    588
    Resolved
    1593
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information