[Resolved] Nestaway Technologies — forcefully adding internet bill | |||||
I have been staying in nestaway since one year and facing this problem regarding Hathway Internet service where none of the roommates were using the internet n still hathway kept sending bills to nestaway and it was added to our dashboard... many numbers of time the service request was raised to stop the service to hathway as well as nestaway but they did not take proper step about it ... Everytime nestaway says that we have to pay 2000 for stopping the Internet service... why should we pay wen it’s mentioned in the app and agreement paper that these services should be paid by tenant so if tenant doesn’t want to use the service bill should not be generated... sick of explaining them n now they are charging all the bill amount along with service stopping charges... why nestaway has to pay the amount when it has to b bared by tenants... Customercare for hathway and nestaway is useless ... unable to understand the situation and not giving proper solution... this is not acceptable in case of nestaway... coz if they want to make it mandatory then they should mention it properly... Hathway acc Number- [protected] Nestaway ID- 8339 Was this information helpful? | |||||
Apr 1, 2018 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Mar 01, 2018 NestAway Technologies Customer Care's response Hi Mona kumari, Your experience is priority and this is not what we want you to feel. We are checking on this. Please allow us some time to get back to you.
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1 Comment | |||||
Comments
I gave my house for rent in March 2017 and did not receive first month rent till now. I sent multiple emails and those were not resolved yet. The people are irresponsible and not ready to help me. I waited for 1 year and spoken to many people.
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NestAway Technologies Customer Care's response, Mar 12, 2018
Verified Support
Hey Susanbinu, Could you please help us by sharing your registered contact details with us? We will check with our teams and get back to you.
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#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102