[Resolved] Nestaway Technologies — harassment regarding rent payment during lockdown

[Resolved] Nestaway Technologies — harassment regarding rent payment during lockdown

M meenakshi nidhi

Team, I really want to know that why I have been getting harassed daily by nestaway executives asking when I am gonna pay the rent? I have raised a service request and I have informed my owner as well that I dont have job and I need time but then too I have been getting harassed daily by Nestway? Do you people get peace when I repeat my statement that "I dont have have a job and my father's business is running down because of this lockdown"? Do you people want to get entertainÂ  by calling me daily and asking why I have not paid rent for this month? As per the government you cannot harass any individualÂ like this or else I can also take a strict action against you people. I did my job telling the truth that I a unable to make payment because " I DO NOT HAVE A ### JOB" but daily you people harass me by calling me. I cannot go back to my home. I cannot eat two times food properly. I cannot do anything during this crises still I have told that I will manage somehow and pay the rent. Then too again you people ask the same thin again and again and again. What joy younÂ people are getting?? Once I get a job the first what I am gonna do is to leave Nestway and I swear to god. If money is so important then deduct the amount from my security depositeÂ if you people want to harass me like this. You people should have some lliterate behaviour not to torture someone like this. I have did my job and told to my owner that what I have been growing through and also I have raised a request mentioning the same. Then too you people are like keep harassing me??? For what joy you all are doing like this??? Do you have any sort of humanity??? Was this information helpful? No (0) Yes (0)
May 23, 2020 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Apr 18, 2020 NestAway Technologies Customer Care's response Hi Meenakshi, we completely understand the challenges being faced by everyone in the current situation. Most of our owners depend on the house rent as a source of income and in the current circumstances, it becomes equally important for them to receive the rent. We request you to kindly be considerate to them as well in this situation. In case of any specific issues that you may face, please raise a ticket to the customer experience team. We will try to do our best in the circumstances.
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ANJALI SHUKLA 1947806

I moved out of the nestaway property last month. no one came for the key collection i tried to contact them but everything is closed due to COVID and that is completely understandable. I got a contact from my previous complain His name is abhishek i asked help from him he said ok I'll help you don't worry i was relieved after 2-3 days he started texting me inappropriate messages and harassing me. He kept calling me in midnight. when I asked him what is wrong with you he said that's how i help. And started abusing me and he said just wait and watch what he will do ( I guess that's for my deposit money). I sent a complaint mail along with all the screenshots but i am getting no response. Then i filed a complain in airforce police station they said they will deal with the guy. It's been 3 days there's is no response from anywhere. It's quite disturbing that everyone when is there right on your head when you are moving in and paying money but when it comes for helping this is you people react to it. I regret choosing nestaway.