[Resolved]  Nestaway Technologies — late payment charges

Address:Mailing address 1546 & 1547, 19th Main Road, Sector 1, HSR layout, 560102

Hi,

There are problems with the upi payment methods with nestaway, it takes 2-3 days to reflect the payment. Sometimes, there is upi limit exceeded due to which i had been charged with late free for subsequent three months. Earlier there was a process to raise service request for late fee, which would be waved later after providing proof.

Now, they have removed the option to raise service request, due to which i am unable to get it resolved. Also, i tried talking to their representative meenu, she said i would have to add service request but they have block the menu,

Now, i cant even add a normal service request until i havent paid my late free and my access to property has been seized.
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Mar 12, 2020
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2020
NestAway Technologies Customer Care's response
Hi Vrat, we don't want you to feel this way! We would like to understand what happened and investigate this matter for you. Could you please share the service ticket ID with us so that we can reach out to you and understand what went wrong?
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    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
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