NestAway Technologies Complaints & Reviews

I have moved out from nestaway property house id 54192 on 18th jan and still following up for getting my security deposit back. Also i see all incorrect charges are applied to my dashboard. I have raise multiple service requests and made numerous calls but i am not getting my refund back.

Also unnecessary charges are added as below:
1. Utility bill rs 800 - all utility bills are clear and proof is sent to owner. Proof...

My name is Nandhini.
I moved to the nestaway house in the month of march 2019. From the month i moved in we were having electricity issues very often. Despite raising many service request, they did not bother to fix the issue and the manager never took any reponsibility to look in to the issue. We pay the electricity bills on time.
So, in the month of august we raised complaint on the power issue to bescom. When the bescom...

After many call followup there is no action against my query. They promise me to provide rent agreement and access card to entry the society before move-in date 21/01/2020 for that i am already paid on-boarding charges before 5 days. But till date 03/02/2020 no action on that. I am also paid security deposit on the same time.

Please take action asap....

Raised complaint for sewage problem where other tenants toilet and sewage enters into my bathroom. The service guy and checked and went away without resolving the problem. Also on top of that he closed the ticket without resolving it.
Tried to contact the area manager but he also didnot and very rudely cut my call in middle of the conversation, i also tried to contact him but he is not picking my call.

I rented house...

I have been duped and a victim of their unprofessional team. Nobody answers call, or has the decency to revert. The behavior of the team is pathetic. What is committed before move in and after move in no body listens!! They remove posts from their page and no resolving the problems. There are so clever in handling the customer by telling the same statement again and again. Am going to launch a complaint against them....

I stay in the a nestaway run building, yash residency, and i am fed up of nestaway support and area manager attitude. It was the biggest mistake of my like to opt for nestaway. They are making money even out of water bills which is almost 3 times the actuals. The worst thing is that they provide fake water bills and they expect us to pay the bills....

I am residing in a building managed by nestaway in babusapalya, banglore and has around 15 flats (Mentioned as a tenant hereafter). I moved into this property on 1st july 2018 and staying here to date. (Houseid: n27598)

As per my contract, the rent was inclusive of all maintenance charges. Owing to which nestaway did not charge any of the tenants apart from rent and room electricity bill till the month of april 2019. However,...

Before i had to pay the charges of the flat, the team was continuously trying to warn about the due amount but after i paid my monthly rent and security deposit before shifting, not getting any assistance. I paid almost 60k and had a doubt about the rent agreement which not a single person is aware about, neither the owner is receiving my call. Pls assist as i want to shift my belongings to the new flat and need a complete address of it,...

An eviction notice given to me on 9th jan without any cause which i just checked today as i was out of town. The reason behind this notice is only that i am not booking the whole room as i am occupying only one bed and your property manager (Anand) is not able to find any other tenant who can book another bed. Regarding the same he called me once and talked to me in a very humiliating way that either i book whole room or i will be thrown...

Few issues with the smart lock
1. There was no intimation or information passed to us either thru msg or area manager to change the lock
2. There was nobody at home when the lock was changed. I was locked out of the house for almost half hour till the issue was sorted.
3 the area manager failed to teach all the flatmates how to operate the lock on time.
4 there are people working in night shifts and were not...

I just moved in the nestaway sharing flat with bad checkin experience.
I had asked multiple times to nestaway team at their hub store about any other charges apart from rent before booking this sharing flat. They had assured me that there will be no other charges.
I had paid all initial payment - security deposit and advance rent but still on the payment dashboard some amount is showing pending to pay as assure service.
I...

Hi, myself rahul, i have raised a service request for getting a rental agreement with 100 rs stamp. It's been 11 days now and it supposed to resolve in 7-9 days, two times i escalated, 7-8 times i called to customer care. No positive response. Every time, i am getting response like "sent information to the agreement team they will get in touch with you in half an hour or day." but no further response.

Attached the screenshot...

Today the Nestaway services people in Bangalore enter the home when we were away and without even informing us changed the locks.

This is not the first time this is happening, they had tried to open the door using key when we were inside 2 times before in the last few months. We woke up and came out to check to find three people. When asked how come you are opening, they casually answered that they thought no one was inside....

Hey Nestaway,
I have been charged rupees 15000 as painting charges and i raised complaint over that mean while freshly i received a 6000 rupees bill as a move out charges. First decide and then let me know how much more you would want to loot me.. just because your company is running in losses doesn't mean you will charge anything!! I've approached a lawyer regarding this. Lets see how it goes.. now i'm least concerned about the money...

I would never suggest anyone to take nestaway. We never get a service but charged way beyond that. Infact everything happens on time, the rent, owner asking for maintenance charges. But you ask for a garbage to be cleaned or a motor to be fixed or if you are sitting with broken tap at home, doesn't matter they give any damn about it. Once you are inside the trap then you are the mice, now run from one corner to another believe that this side...

I was promised to get a refund of security deposit of 27109rs. However, i received 17309 only. They had deducted 3000rs initially for painting charges, but they deducted 9800 more without notifying me again for painting. I've open tickets with nestaway to look into this matter, but nobody is responding to me.
Ticket number:
Sc_01973971
Sc_01973218
Please help...

Your Grievance has been successfully lodged and your docket number 1828630 To know the status of Grievance visit https://consumerhelpline.gov.in/user/track-complaint.php
There are 20 Flats in our apartment, and we all have separate Electric meters, Nestaway has promise 100% Free maintenance, but they are charging for maintenance also, and we are not given electric bills at all, they have sent has direct link to everyone to pay 1, 406...

In the settlement of my final bill post off-boarding my house it is unwilling to pay the rent for the duration your tenants were living. Tenants stayed from 29-Mar to 05-Jun but the company refuses to pay for entire duration. Playing only for 2 months while it should be for 2 months and 8 days.

Tenants did not pay the electricity and gas bill which I paid but Nestaway refuses to reimburse.

The tenants had damaged...

With reference to the service request sc_01917440, inspite of multiple requests from the bank nestaway denies to provide requested details from the bank to settle a transaction dispute.

Here is more details on the sequence of events that happened since 1st december.

- 1/12/2019 made the rent payment through nestaway app with internet banking and got successful transaction message from bank.
However the...

I moved out of Nestaway managed property on 2nd December, 2019 and I'm yet to receive my final security deposit refund. Till date, I've made numerous calls to customer care. Every single time, I've been made fake promises that I'd be getting the refund soon. On 13th December, I was told that the refund had been initiated and I'd be getting it within 3-4 working days. When I didn't get it and contacted their customer care on 23rd December,...