[Resolved] Nestaway Technologies — lot of things are there | |
Hi team, hope you are doing well. But i am not good because of you guys. I moved in to the nestaway property at 13thy july, 2019. Please refer below issues i am facing till now. I did multiple complaints and spend so many hours with cce on call. I am done with multiple talk to manager of this area. That guys is worst. 1. Agreement (Sc_[protected]: Before moving in to the property, i was promised by nestaway that this property will be on two people names. I have attached the screenshot of the conversation happened and if required i can share the audio recordings also for the same. Till now i did not get that. I have to declare income tax return. And so many things are pending because of this issue. Not sure when you guys want to resolve this issue. 2. Garbage cleaning, nestaway people put just outside of our house (Sc_[protected]: When deep cleaning happened for this house. Nestaway people thrown the garbage in front of our flat and association people warned us multiple times to talk to nesaway regarding this. But after so much conversation with nestaway people, i did not get any help. I ahve attached photos in the ticket itself. 3. Water blockage (Sc_[protected]: This ticket was raised on july 3rd and till now its not resolved. Not sure why this is happening. No water is coming in washroom, kitchen and utility area. Wasted so many hours on phone. No action taken till now. How can i stay in this property and its tough to stay like this but you guys are not having that understanding i guess. Due to this reason nestaway people did not connected a lot of things in the washroom as they said once water supply will be fine i will do that. And not sure when this will be resolved. You guys should revert my partial money back because of that. 4. Door repair (Sc_[protected]: You guys provided me broken door of the washroom for which i provide the picture also in the ticket. Not resolved yet and did not hear anything from nestaway. 5. Night lamp (Sc_[protected]: You guys have written night lamp provided in the checklist. Though you did not provided the same. If you cant provide that update the checklist. Otherwise provide it. Not sure why this small thing even taking time for you guys. 6. Gas regulator and pipe (Sc_[protected]: You guys have written in the checklist that regulator and pipe has been provided. And you charged me 932 inr for that. Why? You have to remove those charges. Not sure why this also has been done. I need all the tickets to be resolved asap. Please help me with this. I have multiple audio recording from nestaway people who told me for all above things to be resolved in 24 hours and they said if not done you can move out also with all the money refunded. I required i can send those recordings also. This is not fine guys. This is how you guys are providing the service to tenants? This is your reputation? This is the way? I dont believe in you guys. Let me know the status of everything. I am frustrated now of calling you people everyday and wasting my time. Was this information helpful? | |
Aug 29, 2019 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 NestAway Technologies Customer Care's response Hi Sunil, this isn't how we wanted you to feel about us. Neither is it the experience we want you to have. Thank you for sharing the ticket ID with us. We're having this checked and will reach out to you soon.
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+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
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