[Resolved]  Nestaway Technologies — Money being asked even after vacating the flat

Dear Sir/Madam,

I would like to bring to your attention that I have vacated the house (Tarangan building, kasarvadavali, Thane) on 11/03/2021, I have received an email saying i have to vacate the flat and as per their request I have vacated the flat on the mentioned date, move out option was disabled on the nestaway application therefore I wasn't able to raise the move out request but this was informed to area property manager on the same day. Later they called regarding rent and I have informed them to deduct from the security deposit itself as I know that you people will not refund any amount. Though I have informed this to area property manager again I got a call from the same person and I have explained everything, even after inspection I was not notified anything because everything was fine and all of sudden I have received one more mail saying that I have to pay 19k for rent and all. I do not understand one thing that even after vacating the flat why you people are charging and sending emails saying "we have to pay otherwise action will be taken". Whoever is writing mail can't they do background check and then go ahead. This is seriously ridiculous. Kindly look into this and sort this issue.

if you fail to do so, the necessary legal actions both under civil and criminal law shall be initiated against you, at your own cost.

Kindly do the needful.

Regards,
Sailu Gaini.