NestAway Technologies Complaints & Reviews

Hi,

I have vacated the house on 30th July but didn't received my deposit despite providing the house in original condition. It's well painted and with all the electronic items working as provided with photos attached on the ticket raised by me.

Ticket - CC_08537549
Mob - [protected]

I was a tenant at a Nestaway flat since January 2019. Moved out in February 2021.

Its been 5 months but Nestaway is not returning the security deposit worth Rs 61, 080.

I have attempted to contact them numerous times via calls and emails, but get no reply.

I have raised multiple tickets on their website but they keep closing them without providing any resolutions.

Request strict action be taken against this company for their negligence and a fine equivalent to what they would charge for late refund (Rs 500 per day as per Nestaway policy for late rent payment) for the last 5 months.

House ID : 45350.

Have raised another ticket on their website: https://www.nestaway.com/alpha/care/ticket/CC_08536513

I was a tenant of Nestaway. After I left their flat, they are not returning my security deposit amount of Rs 54431

I vacated the flat on 13th July 2021. They were supposed to return the security deposit to me within a week of vacating.(screen shot of there policy attached)

They also made false status on their portal that the security deposit was with the owner. I also tried to contact the owner. But he is also says, it is pending with Nestaway, not with him.

I also raised a ticket with the Nestaway team on 26th June: https://www.nestaway.com/alpha/care/ticket/CC_08529141

But they are not replying since almost 1 month and are not returning the money.

Now, other than this amount, I also request to impose some heavy fine for the case of mental torture on NESTWAY.

House id: 54129
Apartment name: Alpine eco apartments, Doddanakundi

All the proofs, related to above matter are attached here

I was charged unlawfully charged the below money,

1) utility charges 1000 inr
The customer executive asked to pay the electricity bill which was 84 rs which I paid as well even after that they changed 1000 rs.

2) in my agreement they have mentioned 10 days notice period and now they are charging me 45 days which is unlawful. I will go to govt consumer court if this two issues will not be resolved. And will file an FIR against nestaway. You can't loot people like this.

Hi, flat ID N78627 (nikko home F92304) i have not recieved rent for the month of may and june, the tenant has not paid CAM charges rs27860, electric bill rs530, DG charge bll rs313, i have been complaining from April to the RM about non payment of bills it"s so pathetic they kept on dragging months together, why is that NESTAWAY has not paid the rent to me when they are liable, and when the tenant is vacating how is that the pending charges nor recovered from Him, your service with the RM is of no use, kindly resolve my issues at the earliest or have not other option but legal or media

Hi, My name is Abhishek Kumar Chaturvedi and I am one of the Renter of next away and I have moved out on 31st of May. and was suppose to het an amount of my refund a total sum of 36, 600, but instead Nest away Has charged an enormous amount of money in the Name of charging for house and repainting and cleaning .
I believe 1BHK doesn't need a half amount of our nest away for cleaning and painting the house it has charge 16, 500 for that .
Where I see 9000 is only the painting charges for the 1BHK which does not need at all because we have lived only one month in that house and after than a lockdown happened because of which the room was completely clean and still doesn't have anything on it but they have charge for that amount and I have no idea how to contact them back because when I am calling them they are not responding when I am emailing them They are not responding even I have raise tickets on this they have not responded and close my ticket without any, of my concern, I have never seen this kind of company who does not give a tensions and do not have any concern of their customers, And is always Find a way how to take money from their customers and do not give a proper service events a call Alok ratification for that I want my whole money back .
I will recommend everyone and to all the social platform to does not believe this company and will also file complain on this I will make sure That everyone who is in my touch knows about this company and doesn't get into this trap what I have been I am struggling from last four months and have not get any response from this company even for a single time .
Now after these many months they have just transferred as 10, 937 Which is not the same they promised also they have carted the amount 6000 something out of that also and have send it in the name of saying NON IDR thing. Which they never mentioned before and now they have got it all our money and has nowhere responding back to us.

this is so bad People are getting exploit like this even the hard earned money is also getting exploited by the company like this .

I am sandhya Rani and I have moved out/vacated nest away house located in BTM layout (House ID: N71372) on12/01/2021, as I met with an accident on 08 Jan 2021 in the waterlogged bathroom resulting in ankle fracture, for which I have incurred an amount of about rupees 1.6lakhs. My dashboard in the Nestaway application was disabled to apply the move-out option, the same was mentioned in ticket ID: CC_08489568 while requesting to settle the security deposit. The ticket is not addressed till date.
I have handed over keys immediately to my property manager Mr.Gopi Krishnan on 12 Jan2021 and informed him about the disabled "move out" option. I have raised multiple tickets to nest away, they did not address any issue till date and not responding to my calls and emails. I have all the screenshot proofs of the ticket and they are harassing me to pay the rent by sending recording calls. I sincerely request some on to look into this issue

I am Sandhya, took internal transfer in Nestaway house in Banglore on 03 rd Jan 2021. I vacated immediately due to my knee accident. Nestaway disabled the move out option in Nestaway application. I have returned keys to nestaway area manager and left the house. I raised many tickets in Nestaway application and requested area manager to settle my deposit amount of 30, 000. Nestaway customer care executives are not responding to my calls and tickets. I am getting reminder calls for rent. PLEASE HELP

Nestaway has charged amount in a fraud way. They haven't discussed and added amounts which is not even in there policies like assure charges now they have removed the policy Still they are charging fine on the same and also they are been charging for last one year. Their recovery team is calling me everyday and threatning me to file a FIR against me.

I joined the nestaway and there was some furniture which was broken and one light was missing but they are charging for the same. Electricity and maintenance charges which I am paying individually and is not associated with nestaway. But still they are charging the amount

I have moved out of NestAway home id : N34399 on 25th June 2020.

I am yet to receive my security deposit of Rs. 24, 362. Even after multiple mails and calls over the year, they failed to return my deposit amount. Also the support ticket CC_08429820 raised (on Aug-2020) for this issue has been cancelled without any explanation. (on June 2021).

I need my security deposit amount of Rs. 24, 362 back into my account and not their empty promises.

Rented Apartment: C103, Ittina Akkala Apartments, Whitefield, Bangalore

Me and my roommates had moved out of this apartment on February 2020. They had asked for softcopy of moveout slip from the society and previous month's electricity bill, which we had provided. And still they have not returned our security deposit of Rupees 98, 231.

I was a co-tenant in the apartment. Primary Tenant was Sameer Dobriyal (sameer.[protected]@gmail.com).

In the documents attached are:
1. Rent agreement
2.Copy of Moveout slip
3.Copy of electricity bill
4. Snapshot of email sent to Nestaway

Hi,

I was living in a one room set from nestaway which I rented it in 2019 but vacated it in March 2021. Since then they are not returning the deposit money and also not answering calls. Please refer below attach screenshot for the amount left.

Please resolve it.

Thanks

While paying june rent Nestaway gave payment failed error(See the email screenshot attached) So i paid again which got successful.
Next day i.e. yday they successfully processed the first failed payment and did not give me any refund. See the Gpay SS attached. First payment is processed on 6th again. Twice they took my money.

Hi,
This is Ankit Kumar Maurya, I have taken Nestaway's house for rent, the house id is 32931.
I left the Nestaway house and notified for the same to Nestaway in January 2021.
I have complained multiple times since February 2021 till now on call as well as created and followed up a ticket CC_08498631, the ticket link is https://www.nestaway.com/alpha/care/ticket/CC_0849863, Which was closed and canceled on 1st June of 2021.
I also complained on their Twitter handle but after certain replies, they totally ignored all my messages.

This has been big mental torture for me to get my refund amount back.
For such huge mental torture and time waste, Nestaway should pay me a fine of 5 lakhs along with the original refund amount.

Nestaway has always looted money by there extra charges I have paid all month rent and now I have shifted I want my deposit 12, 200 rupees back they are not giving my money back by sayng that’s there policy wherein they have also charged me for agreement which they have not given me so as there is no agreement made I am not liable for there policy I need my refund back I shifted in an emergency due to covid. Please help.

Lady herself declared my problem is solved and disconnected my calls and when asked shut the phone on my face that is highly not acceptable.

Nestaway has always looted money by there extra charges I have paid all month rent and now I have shifted I want my deposit 12, 200 rupees back they are not giving my money back by sayng that’s there policy wherein they have also charged me for agreement which they have not given me so as there is no agreement made I am not liable for there policy I need my refund back I shifted in an emergency due to covid. Please help

Hi Team
It’s been more than an year now that I haven’t received my refund of security deposit. I raised several service requests but no reply from them.
My latest service request number is cc_08519850.

Please help me in getting the refund of my security deposit.

Regards
Shivam Sharma
Shivam.[protected]@gmail.com

Its been more than 6 months since i have moved out of nestaway. move out date was 23rs nov 2020 and still i have not got my security refund back .
There is no point of contact, customer support team doesnt answer calls or mail. if we try to connect on social media handles they dont even see the messages.
This is the limit of mental harassment which nestaway is subjecting its customers to .
First alot of baseless late fees and fine which were not handled even after repeated requests for months . and now when i have finally moved out no reply from your side on security refund .
please look into the issue at the earliest.

This people have taken my money they said they will provide a bed sharing in apartment no power no anyother things in the house all after taking money said to go and stay somewhere untill power comes it's very bad place they are cheating tenants through house brokings I want to raise a complaint on nestaway manager and nestaway company I don't know is it ryt place or not to raise complaint