[Resolved]  Nestaway Technologies — move-in issue

Address:Bangalore, Karnataka, 560076
Website:Nestaway

I had a move in today at 3:00pm in royal best pg j. P nagar bangalore and when i reached, the executive told me that he doesn't have the keys to the room that i had booked. He told the owner had gone outside and will be returning in 2 hours. He got my signs on all move in documents and formalities. He asked me to contact the owner in 2 hours. When i contacted after 2 hours owner was on his way and i had to wait another two hours. Total i had to wait for 4 hours. Till this time there was no room or washroom available for me. I couldn't use washroom for 4 hours. This is the kind of move in they have given me. They took onboarding charges of 2000 rs and this is the condition. My email i'd is [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Feb 2, 2018
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
NestAway Technologies Customer Care's response
Your experience is priority and this is not what we want you to feel. We would be happy to help you, Please call us at[protected] so that we can assist you further & help
Jan 02, 2018
Updated by ashrma9797
I have already called customer care twice on 30th and service request were already raised that day (sc_[protected] before I got the room keys but I never got any call from anyone from nestaway to confirm that I had settled . I want my onboarding charges to be refunded since my move in experience was very bad .
Verified Support
Jun 22, 2018
NestAway Technologies Customer Care's response
We hope that our customer care team has resolved your query. In case you would like further assistance, please contact us again and we will be happy to assist you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information