[Resolved] Nestaway Technologies — my booking cancellation refund

tammy Biceps

from Bengaluru, Karnataka

Address:

Nestaway Technologies Private Limited, 19th Main Road Sector 1, HSR Layout, Bengaluru, Karnataka, Bangalore, Karnataka, 560102

I Tamaghna Mukherjee, mobile number [protected], new to Bangalore had booked a room in Sharath Nest Subramanyapura Bangalore-560062
and cancelled within 24 hours. It showed me the option to cancel my move out on the app and even asked for move out feedback. After that I called the customer care multiple times to ask for my refund status.They confirmed that my cancellation request was successful and a refund has been initiated. But now when I open the application it is showing me move out option and a hefty cancellation charge. I haven't moved in yet. I want 100% refund back. This is a new technique of forgery used by Nestaway to cheat people and if not curbed shall cause huge damage to consumer sentiments of India

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Jul 19, 2019

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2019

NestAway Technologies Customer Care's response Hi Tamaghna, this isn't how we wanted you to feel about us. Neither is it the experience we want you to have. Thank you for sharing your contact details with us. We're having this checked and will reach out to you soon.