Nestaway Technologies — No water no electricity harassed and tortured by nestaway

Address:	Gurgaon, Haryana, 122002
Website:	worst services. Cheated the customer and asking money for no reason.

Hi,

From the day one you guys have not provided me the proper services. I shifted to the nestaway property (S 27/10 br 1 first floor, gurgaon) on 9th january 2017 and since then the problems have not ended.
The day i shifted the geyser was not working and it took you guys 1 week to solve the same problem and i took bath from freezing water for that 1 week. There was dampness and seepage on the washroom ceiling and my washroom used to stink. It took you guys 4 months to solve the same.
Since the time i’ve shifted, the water motor has broken down 5-6 times and i had to live with negligible amount of water. Which also i had to fill every day 5-6 times by taking the bucket down stairs. Because of holding and picking 20 liters of water every now and then i am now facing severe back issues. Even after that and putting down several complains no proper action has been taken.
The pressure pump is still broken and we have spoken to every possible person from nestaway to sort this out. It’s been more than 3 weeks that you guys have not sorted this out. Because of this water doesn’t come in my washroom most of the time and i again have to fill water from other rooms.
It’s been more than 1 month where i’ve been asking for proper clarification on the electricity bill and i still haven’t got it. You guys can’t just ask for rs. 5672 without showing me the electricity bill for 3 months consumption. When you people didn’t pay the electricity bills for the past 7-8 months, electricity department had cut the electricity and almost 2 days we were without water and electricity. After threatening you people that we will call the police then you guys paid the pending electricity bills.
Also, there was no cleaning person coming for 3 months and now when you guys have appointed balram (Caretaker), he’s not been given proper cleaning amenities. Hence again the task has not been fulfilled. I, myself have to clean the room and the washroom.
I also asked for my agreement and you guys have still not been able to provide me with the proper copy of the agreement. It’s been more than 5 months and i really don’t understand how difficult it is to provide a proper bill.
Nestaway has harassed me mentally and no one at nestaway is providing me with any clarifications. I would like to move out of the property by 22nd july 2017. But as i haven’t paid the pending amounts you guys have taken the move out option removed from my dashboard. It is my utter request kindly put back my move out option on the nestaway dashboard so that i can move out of this place peacefully.
I want my money back from you guys for harassing me. Kindly put an end to the torture you guys are doing on me and let me move out by 22nd july 2016 and refund me my complete security amount.

Thanks & regards
Pragya modi
Mobile: +91 [protected]