[Resolved]  Nestaway Technologies — onboarding charges and security deposit refund while leaving house

Address:Bangalore, Karnataka, 560035
Website:nestaway

I recently 1st dec 2018 shifted in house though nestaway and the contact person naveen - [protected] and anu - [protected], when i talk to him initially he told me i have to pay 4000 rs for on-boarding charges which is not refundable while vacating and that money for painting and cleaning stuff. And 2 month rent (50k) deposite need to pay + along with 1 month rent (25k) advance. While vacating i will get full 2 month rent (50k) deposit back without any deduction. But when we moved in and pay all amount on time. As per policy we will receive the agreement format before move in so i can validate it but unfortunetly after chasing them i receive on 3rd dec and i found the policy section where it mention - while vacating i have to pay 1 month amount to painting and damage. When i called nestaway and customercare, they saying it according to policy and we have to pay this. They are making fool to customer and making money and clearly deny what they said before. I really want him to take serious action with the person and nestaway for cheating customer.
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Jan 8, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
NestAway Technologies Customer Care's response
Hi Nisha, we regret to read about the experience you've had! Could you please share your contact details with us? We will investigate this matter for you.
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    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
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