[Resolved]  Nestaway Technologies — repeated breach of service level agreements (sla)

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	nestaway.com

I have been living in my current apartment for over 2 years. When i moved in, i had my rental agreement sorted directly with the owner (And his representative) and everything was seamless.

Nestaway came into the picture about a year ago. They started managing the property and since then, dealing with them has been a major cause of stress in my life. Here's a summary of my problems:

About a couple of months ago, without any intimation, i got an sms from nestaway that i would be moving out. I called them to clarify that i am not. They agreed. However, i kept getting messages that i am moving out and that someone will be coming to inspect my house. I raised ticket after ticket about why this is happening but they never bothered to respond.

About a week later, i started getting messages that i will be moving in to a different place. However, this new place had the same address as the old place - which is fine. But now, i was being asked to pay a "processing fee" and a massive security deposit (Which i had already paid when i moved in 2 years back). I kept getting calls repeatedly asking to pay the money and i kept clarifying over and over again that i never moved out or moved in.

They called to harass me, on average, about 5 times a day for an entire week. I even asked them if i could personally meet with a representative to explain this in person. Nada. Instead, they continued to harass me.

This ticket went on for two months. It was only when i told them that i will have to go to the police with this information that they became more receptive to what i was saying.

Nestaway is, without a sliver of doubt, the worst brand i have ever dealt with. (And i have dealt with 100s of brands)