[Resolved] Nestaway Technologies — security amount is not refunded even after a month

solitudelad

from New Delhi, Delhi

Address:	Bangalore, Karnataka
Website:	www.nestaway.com

Nestaway issued an evacuation notice on 6th october, i left the nestaway property on 4th november 2017. I have paid all the rents and bills, everything is cleared with the owner but security money is not refunded yet. Security amount is rs 13000. As per policy evacuation notice is generated by nestaway so as per nestaway policy they are supposed to refund the security amount in 10 days but its already been 25 days.
I am left with no option other than to go legal against you guys. Everything is mentioned in the legal document.
Contact number: [protected]

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Jan 3, 2018

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2017

NestAway Technologies Customer Care's response Hello, We regret the inconvenience caused. Please do share your registered contact details with us; Will look into it.

Dec 01, 2017

Updated by solitudelad I have already communicated to Nestaway team but no one is listening, no response from anyone. Nitin Arora, regional manager Noida, he told me that as Evacuation notice is from Nestaway side so no amount will be deducted from Security amount and all the amount (Rs 13000) will be transferred to my account within 2 days on 22nd November 2017 but its been 10 days, they are not even picking up the phone now.

I do not trust on Nestaway at all, you guys are tarnishing your brand value which you have gained a bit after lots of hard work.
Nestaway registered email id: [protected]@gmail.com
Registered contact number: [protected].

Dec 03, 2017

Updated by solitudelad Still no response from Nestaway Team, Regional Manager is not even picking up the phone. Nestaway Bangalore Customer care team [protected], asking me to connect with local Noida Team and Noida team is not responding at all. Noida team is not even picking up the call and not responding email.
I am not left with no other option than to go for legal help.
#NestawaySucks

Verified Support

Jun 22, 2018

NestAway Technologies Customer Care's response We hope that our customer care team has resolved your query. In case you would like further assistance, please contact us again and we will be happy to assist you.

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Comments

solitudelad

from New Delhi, Delhi

I have already communicated to Nestaway team but no one is listening, no response from anyone. Nitin Agarwal, regional manager Noida, he told me that as Evacuation notice is from Nestaway side so no amount will be deducted from Security amount and all the amount (Rs 13000) will be transferred to my account within 2 days on 22nd November 2017 but its been 10 days, they are not even picking up the phone now.

I do not trust on Nestaway at all, you guys are tarnishing your brand value which you have gained a bit after lots of hard work.
Nestaway registered email id: [protected]@gmail.com
Registered contact number: [protected].

NestAway Technologies Customer Care's response, Dec 1, 2017

Verified Support

Please allow us sometime we will get back with an update.

solitudelad's [Complaint's author] reply, Dec 3, 2017

Still no response from Nestaway Team, Regional Manager is not even picking up the phone. Nestaway Bangalore Customer care team 7676760000, asking me to connect with local Noida Team and Noida team is not responding at all. Noida team is not even picking up the call and not responding email.
I am not left with no other option than to go for legal help.