[Resolved]  Nestaway Technologies — service ticket not resolved in proper time

Address:306, SMS Residency, Babusapalaya, 560043

Hi, myself rahul, i have raised a service request for getting a rental agreement with 100 rs stamp. It's been 11 days now and it supposed to resolve in 7-9 days, two times i escalated, 7-8 times i called to customer care. No positive response. Every time, i am getting response like "sent information to the agreement team they will get in touch with you in half an hour or day." but no further response.

Attached the screenshot of the service request.

To the company: please make sure your customers are getting proper service or if they are happy with your business through some survey.

To the company employes: if you can't do the jobs or services to a customer in proper time please get out of the company.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2020
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2020
NestAway Technologies Customer Care's response
Hi there, we're having this checked for you. We'll connect with you shortly to share an update.
Complaint comments 

Comments

I had paid the electricity bills via the dashboard as required and now on a Sunday bescom guys came and disconnected the power saying the bills are pending and it shows bill is pending for the last two days. What is going on here, why would I suffer for a delay from the company...?.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information