[Resolved]  Netplus Broadband — Account inactive after payment

My account has been inactive frim 26th december . I have paid my bill on early morning 27th december 07.00 am . But my account was inactive for whole day, by which i have to suffer in my job and work . I have to suffer with my online classes .
Complaint so many times in customer care ..they told me to wait from 27th december for 2 hours ... i have called them again at 6 pm they told me to wait for 2 hours again .. i called them again at 8pm they repeat same thing . I have called them next day 28th December they told me to wait for 10.30 am

After 10.30 they close my complaint and start my net . But now at 29th December at 02.00 am they again inactive my account .
I have called them again .they have the same issue that your payment is not done
I have mailed them my transaction id with screenshot ..
Please do something as it is really harassment for me .. mental harassment and pathetic customer service.
Please sir/mam do something .

Customer id is 3460217
Netplus broadband.
Kharar, Punjab.
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Dec 31, 2021
Complaint marked as Resolved 
I have speak with their Senior team member .. gave them all details to do the needful asap .. he (senior person) solved the complaint by personally ..
Netplus Broadband customer support has been notified about the posted complaint.
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My account is still inactive after payment and customer care didn't respond how careless u can be my customer id is [protected]

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