Claimed

Netplus Broadband Complaints & Reviews

1
Last updated Mar 19, 2024
Complaints 445
Resolved
13
Unresolved
432
Quick Links
Statistics
Share
Contacts

File a complaint to Netplus Broadband

Having problems with Netplus Broadband?

File a complaint and get it resolved by Netplus Broadband customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Netplus Broadband
Customer Service Contacts

Netplus Broadband Phone Numbers

Phone
+91 70 8757 0875
133
193

Netplus Broadband Website

Netplus Broadband Head Office Address

Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar
Ludhiana
Ludhiana District
Punjab
India
141012

Netplus Broadband reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prithvi Sarangal
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
Report
Copy

Wifi activation

New connection was made at 10am and payment of 1770rs was also done
I have talked to also service provider also
He told me that it will get activated within 2 hours
But now its been 6 hours and its not activated yet
Service provider are also not giving any clearity regarding this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sukh2103
Aug 8, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
Report
Copy

3 days recharge but broadband not active

Hi my name is sukhwinder singh deol and my netplus I'd is [protected] and transaction I'd is[protected]
Maine 6 August ko recharge kiva tha and 6 to 8 times [protected] par call kiya but everytime he/she says 'apka connection 2 ghante mai chal jye ga'
Plz sir do it something...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Paras...
Aug 6, 2023
Aug 6, 2023
This thread was updated on Aug 6, 2023
Report
Copy

Fraud

I was told that at the plan of ₹2355, I will get 30 mbps unlimited with validity of 5+1 months but after payment when i casully asked thae validity they totally refused and told that it extend only to 5 months. It is not good, they are making fool...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
Jul 28, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
Report
Copy

Sonu Kumar id.278 485 3

M Mera broadband network roj Raat Ko band kar dete Hain main daily complete kar raha hun per koi sunvaee nahin Maine Aaj yah DP ki video Dali hai Jahan se mere net ki sirf connection nikal Diya jata hai aur complete karne ke bad vahi ladka Aakar theek karke chale jaate Hain aur yah daily mere sath Ho Raha hai jabki main apna bil bhi proper 6 mahine advance mein dekh rakhta hun kripya ise theek karvayen meri baat hoti hai main UN sabke aapko...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anjali Chander
Jul 27, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
Report
Copy

Internet not working at sewa kendra khurla kingra jalandhar

Address:SEWA KENDER KHURLA KINGRA JALANDHAR

Internet not working at sewa kender khurla kingra jalandhar...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shailainder Singh
Jul 27, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
Report
Copy

Poor network and always required password again and again sometime.

Address:Ludhiana, Chandigarh

I complaint today on netplus customer care email id. We are facing huge network issue . No senior contact number Or email id on netplus site or any other sources on google. We are facing huge network issue from since 4 to 5 months and sometimes again and again required password option and network shut down.
We are not satisfied with this network of Wi-Fi. Error occurs whenever we are watching something tv programs and starts buffering....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arsh.01
Jul 15, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
Report
Copy

Account inactive

Maine kal sham ko apni billing id [protected] ka 589 ka recharge kiya tha abhi tak account inactive show kr rha hai maine customer support no. pe call kiya tha pr koi response nhi mila 3-4 emails bhi kiye the koi jwab nhi mila please jaldi activate kro...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GURUJI MOTORS
Jul 13, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
Report
Copy

Internet speed is very slow

Address:SHRI GURUJI MOTORS SRI MADHOPUR NEAR JALPALI MOAD

Internet speed is verry slow sudden start sudden stop issue in internet when we connect with WIFI speed is lower than local internet provider please resolved this issue as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
0
0004947938
from Amritsar, Punjab
Jul 11, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
Report
Copy

Network issue problem

Address:Village Taragarh Talawan near Jandiala guru district Amritsar, Punjab India 143115

My network is down from last three days and is still not working. So I want compensation till my network is not successful....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
surajmehra
Jul 6, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
Report
Copy

Regarding Extra Payment In Bill

Good morning sir, madami am suraj mehra from hallomajra chandigarh and my customer account no is = 4805257 . i am using your service in june month . so please deduct the amount from my bill . so i can continue your service
thank you ...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karan saggu
Jul 5, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
Report
Copy

I want to deactivate my account.

Im trying to contact them, but they are not responding. I'm not using their broadband from previous month, yet they are sending me bills without any reason....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lajak
Jul 1, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
Report
Copy

Internet still not working

Hi Team,

We have broadband connection since 2021.
However every alternate month we getting issue in internet connection. When we try to reach out local team, either they not received our call or just reply that we will check. But they never take it as serious issue. They always took 2-4days to fix it.

When we complained it to Netplus customer service, they ask that your customer id is already terminated.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lajak
Jul 1, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
Report
Copy

Misbehaviour of Local team also Internet still not working

Hi Team,

We have broadband connection since 2021.
However every alternate month we getting issue in internet connection. When we try to reach out local team, either they not received our call or just reply that we will check. But they never take it as serious issue. They always took 4-5days to fix it.

When we complained it to Netplus customer service, they ask that your customer id is already terminated.br...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Jun 24, 2023
Jun 24, 2023
This thread was updated on Jun 24, 2023
Report
Copy

No Internet from the last two days

Address:Mohaala Amarpura , street number 1, ASA Road, Near RK Indusries.

Date: 24 June 2023
My router is blinking red light for the last two days
It is showing (LOS)
Please repair this as soon as possible.
Mobile number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saab Banga
from Banga, Punjab
Jun 20, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
Report
Copy

Billing

My name is sarabjit singh
Village Kajla City Banga SBS Nagar
my netplus id is [protected]
My problem is that you are saying that my December and February bills have not been paid but I have paid my previous bills.
Whose receipt I have sent to you 20 times in 5 months
every month you turn off my internet
It's been 6 months you still haven't solved my problem
Now I am sending this receipt for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Kumarr Arora
Jun 19, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
Report
Copy

Suspended netplus

My netplus broadband is suspended why...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arshdeepbmfi
Jun 10, 2023
Jun 11, 2023
This thread was updated on Jun 11, 2023
Report
Copy

Ignored by local operators and service centre

Address:#55/2 Dhamomajra patiala

From past 3 days our wifi show los signals and I already complained the local operator about it from last 3 days but he didn’t solve the issue then after I tried the consumer care of net plus then they didn’t even answer my question, they tell me now our technical system is updating please call back after, now please solve the issue of my wifi because both customer care and local operator are ignore our complains.
Please solve...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harminder01977
from Kharar, Punjab
May 30, 2023
May 31, 2023
This thread was updated on May 31, 2023
Report
Copy

Regarding broadband connection is not working.

Address:VPO- JANDPUR, Teh-KHARAR, DISTT-Mohali

Dear/Sir
I am Harminder Singh my, customer ID number is [protected]. I am facing problem regarding broadband connection, it's not working from last night dated 27/5/2023. I have lodge/rise a Complaint with Ticket no. PR[protected] in morning 7:30am on 28 May but till the time not any service man come to resolve this complaint. I have to take a legal action against Netplus broadband company.
Thank you very much

Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varjeet Singh
May 16, 2023
May 16, 2023
This thread was updated on May 16, 2023
Report
Copy

Wifi Internet not Working.

Address:HNo.177, near Happy Hardware and Sanitary store, Railway Colony, Sherpur, Ludhiana, Punjab 141010

I am writing to report an issue with my internet connection. My name is Varjeet, and my customer ID is 4367029. Despite the lights on the router indicating that everything is fine, I am unable to access the internet.

I have tried reaching out to the customer care phone number provided, but unfortunately, it has been temporarily unavailable most of the time. Therefore, I am reaching out to you through this message to request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nk.sood359
from Kharar, Punjab
May 11, 2023
May 13, 2023
This thread was updated on May 13, 2023
Report
Copy

Complaint regarding not answering my phone call, not registering my complaint and not giving value for my time.

Address:#67 A, Sector - 124, Sunny Enclave, Kharar

My Name is Nitin Kumar and I lived in #67 A, Sector - 124, Sunny Enclave, Kharar.

I am a consumer of Net Plus Broadband having Consumer Id [protected]. On 07.05.2023, my internet stopped working in the middle of something very urgent work. I immediately approached to the net plus broadband office situated near my house in Sector - 124, kharar. But, nobody found there. I called on the call center number i.e. [protected] and [protected]...
Helpful
10 other people found this review helpful
10 found this helpful
1 Comment
Report
Copy